Disputes Credit Card Non-Fraud Analyst
11 hours ago
Role & responsibilities
- 2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based Insurer
- Investigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues, Consumer Disputes and Processing errors with the following Chargeback Disputes Reason code).
- Analyze customer complaints and transaction histories to identify discrepancies
- Ensure compliance with client SLAs, internal controls and regulatory guidelines
- Review and validate disputes for accuracy, ensuring adherence to card network rules and regulatory guidelines
- Liaise with merchants, cardholders and internal teams such as Operations and Risk management to facilitate dispute resolution
- Maintain high potential skills of handling Disputes, Pre-Arbitration (Representment) and Arbitration to deliver good quality
- Hands on experience of VISA cards
- Experience with Dispute management applications (Pega or Quavo) and processing platforms
- Drive continuous improvement initiatives in the Dispute resolution process by analyzing trends, identify root causes and recommending corrective actions
- Proven experience in handling escalations and complex dispute investigations
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Chennai, Pune, India Golden Opportunities Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDisputes Credit Card Non-Fraud Analyst- Associate/Senior associate/Team leadJob Responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent...
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Chennai, Hyderabad, Pune, India Golden Opportunities Full time ₹ 8,00,000 - ₹ 12,00,000 per yearcandidate expectation and Job responsibilities2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related issues,...
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Disputes Credit/Debit Card Non Fraud
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Chennai, Tamil Nadu, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionThe process is part of the Disputes Credit/Debit Card Non Fraud (CCNF), and it involves review of claims submitted by customers and analysis of data and documents pertaining to the claim.Responsibilities:Peer level review of all Deliverables.Chargeback Analyst is responsible for processing payment related disputes for card payments,...
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Hyderabad, Pune, India Golden Opportunities Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDisputes Credit Card Non-Fraud AnalystMust have skills2+ Years of hands-on experience in US Banking Operations in Financial crime compliance (Credit card dispute management with a focus on Non-Fraud Disputes) for a Leading US based InsurerInvestigate and resolve Credit Card Disputes related to non-fraudulent transactions (e.g. billing errors, service-related...
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Process specialist
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Chennai, India Tata Consultancy Services Full timeTCS BPS IS HIRING for Credit Card Non-Fraud Disputes Analyst and AML Analyst - Level 1 role at Chennai !Kindly go through the norms below and apply only if its relevant forJob Role: Credit Card Non-Fraud Disputes and AML AnalystJob Location: ChennaiExperience required:2 to 8 years of work experience in Credit Card Non-Fraud Disputes and AML Analyst Servicing...
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Process Specialist
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Chennai, India Tata Consultancy Services Full timeTCS BPS IS HIRING for Credit Card Non-Fraud Disputes Analyst and AML Analyst - Level 1 role at Chennai !Kindly go through the norms below and apply only if its relevant forJob Role: Credit Card Non-Fraud Disputes and AML AnalystJob Location: ChennaiExperience required:2 to 8 years of work experience in Credit Card Non-Fraud Disputes and AML Analyst...
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Process Specialist
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Chennai, India Tata Consultancy Services Full timeTCS BPS IS HIRING for Credit Card Non-Fraud Disputes Analyst and AML Analyst - Level 1 role at Chennai !Kindly go through the norms below and apply only if its relevant forJob Role: Credit Card Non-Fraud Disputes and AML AnalystJob Location: ChennaiExperience required:- 2 to 8 years of work experience in Credit Card Non-Fraud Disputes and AML Analyst...
