Lead Product Manager- Technical
23 hours ago
Job Title:
Lead Product Manager- TechnicalOverview:
Who is Mastercard?Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Dispute Resolution team is looking for a Lead Product Manager – Technical, to help drive our Next Gen Dispute Collaboration strategy forward by consistently innovating and problem-solving. The ideal candidate is passionate about the customer journey, highly motivated, intellectually curious and possesses a technical analysis mindset.
Role
•Partner with External teams to understand and analyze to fully elaborate the feature stories based on DOD and align them with the technical workstream.
•Partner with Business Analysts and Prodcut Owners to fully elaborate the feature stories based on DOD and align them with the technical workstream.
•Work closely with developers and requesters to identifying data and functional requirements for the application/system/feature.
•Help BizOps and Dev teams on the customer workorders from the app/tech/system anlaysis perspective.
•Help the team on the overall feature demos to feature team/Release Trains (on need basis)
All About You
•Bachelors Degree and intermediate level of systems analysis work experience required.
•Proficient in Card/payments domains and knowledge of "dispute processing" is desirable but not mandatory.
•Good konwlegde of SQL queries and familiarity with Oracal Database
•Proficient in Agile processes, especially SAFe.
•Good business writing skills and effective presentations skills.
•Must possess excellent verbal and written communication skills
•Requires minimal supervision/assistance.
•High degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities
•Strong communication skills, both verbal and written, with strong relationship, collaborative and organization skills
• Advanced skills in analysis and requirement definition. Creates business customer requirements (features, user stories, use cases, etc) and closely works with engineering team to groom them.
• Advanced knowledge/experience with Software development lifecycle
• Reviews product demo with the development team against acceptance criteria for the feature set
Skills that are a plus:
• Experienced in building platforms with Microservice architecture
• Experience with virtualization like Cloud Foundry(PCF), Docker etc.To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.
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