Export and Import Coordinator

2 days ago


Bengaluru, Karnataka, India Globe Moving Storage Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Description

  • Coordinating shipments assigned to you from time of sale till receiving payment and closing file.
  • Coordinating with customer, account, crew, origin team, destination team, transporters, CHA, insurance companies etc. and ensuring all jobs are handled smoothly and in time.
  • Preparing all move related paperwork and documentation.
  • Attending to customer queries, responding politely, and delighting customers by going the extra mile
  • Look for opportunities for upselling, cross selling services and increasing shipment profitability.
  • Coordinating with all departments, agents, partners, government bodies and vendors and ensuring highest quality of service delivery. Also ensure good rapport is maintained with all internal and external stake holders.
  • Ensure all physical files, CRM and ERP are maintained meticulously, documents and reports are up to date as per ISO / FIDI requirements
  • Continuously track and monitor the shipments and work with the pricing team & operations teams and look for ways to reduce cost and consolidate shipments.
  • Ensure billing is as per billing TAT. Ensure there is no revenue leakage in billing.
  • Ensure payment terms are adhered to as per credit policy
  • Prepare MIS, review the MIS and submit analysis reports
  • Carry out all other jobs assigned to you.


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