Collection Executive
2 weeks ago
Credit Assessment
Collection ExecutiveBengaluru
Work Type: Full Time
ABOUT ZOLVEWelcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.
Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve's cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.
As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individualto join us and support our journey.
JOB DESCRIPTIONRole: Collections Executive
Location: Bengaluru
Employment Type: Full-Time
We are looking for a motivated and customer-focused Collection Executive to join our team, specializing in the recovery of overdue payments for US-based credit card accounts. The ideal candidate will have excellent communication skills, strong negotiation abilities, and a deep understanding of credit card collections, ensuring compliance with US regulations and delivering effective resolutions for delinquent accounts.
RESPONSIBILITIESCollection Activities:
- Manage assigned portfolios of delinquent US credit card accounts.
- Contact customers via phone, email, or other communication channels to recover overdue payments.
- Negotiate payment arrangements or settlements that align with company policies.
Account Management:
- Update and maintain accurate records of collection efforts and outcomes.
- Identify accounts requiring escalations or legal actions and forward them to the appropriate teams.
Regulatory Compliance:
- Ensure all collection activities adhere to US regulations, including the Fair Debt Collection Practices Act (FDCPA).
- Handle sensitive customer information in compliance with data protection standards.
Customer Service:
- Address customer queries and concerns regarding their credit card accounts professionally.
- Educate customers about repayment options and the consequences of non-payment.
Performance & Reporting:
- Meet or exceed monthly collection targets and key performance indicators (KPIs).
- Prepare regular reports on collection progress, payment trends, and account statuses.
Education:
- Bachelor's Degree in Finance, Business or related field
Experience:
- 3-6 years of relevant experience of working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc
- Experience in developing and enacting debt recovery plans and strategies to prevent losses
Technical Skills:
- Excellent knowledge of various collection techniques.
- Experience in developing and enacting debt recovery plans and strategies to prevent losses.
- KnowledgeofMSOffice,DataInterpretation, databases, and alternate mode of collections.
Soft Skills:
- Excellent communication and interpersonal skills
- Demonstrated experience of being empathetic with customers
- Problem-solving and critical-thinking skills
-
Collection Executive
2 days ago
Bengaluru, Karnataka, India Vedantu Full timeCollection Executive – Operations | BangaloreLocation: BangaloreDepartment: OperationsEmployment Type: Full-TimeExperience: 2–4 yearsAbout the Role:We're seeking a Collection Executive to join our Operations team in Bangalore. The ideal candidate will have hands-on experience managing fee collections, payment reconciliations, and customer coordination....
-
Collection executive
2 weeks ago
Bengaluru, Karnataka, India Sturlite Electric . Full time ₹ 4,00,000 - ₹ 6,00,000 per yearJOB OPENING: Collection executiveKey Responsibilities:Make outbound calls to customers for overdue payments and follow up on outstanding invoices.Explain outstanding balances, payment terms, and resolve any queries related to bills or dues.Timely circulation & follow up on Cash Discount to the clients as per the term.Negotiate repayment plans, settlements,...
-
Collections Executive
4 days ago
Bengaluru, Karnataka, India Sturlite Electric Pvt Ltd. Full timeJD for Collection executiveKey Responsibilities:Make outbound calls to customers for overdue payments and follow up on outstanding invoices.Explain outstanding balances, payment terms, and resolve any queries related to bills or dues.Timely circulation & follow up on Cash Discount to the clients as per the term.Negotiate repayment plans, settlements, or...
-
Collection Executive
2 weeks ago
Bengaluru, Karnataka, India Zolve Full time ₹ 35 - ₹ 55 per yearABOUT ZOLVE Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without...
-
Collection Executive
2 weeks ago
Bengaluru, Karnataka, India The Wedding Company Full timeAbout The Wedding Company (TWC)The Wedding Company is a tech-enabled wedding planning platform helping couples design, plan, andexecute their dream weddings with ease and confidence. From venues to décor, photography toentertainment, makeup to mehendi – we bring everything under one roof, backed by a curatednetwork of 2,000+ trusted vendors across...
-
Collections Executive
2 weeks ago
Bengaluru, Karnataka, India Zolve Full time ₹ 6,00,000 - ₹ 12,00,000 per yearABOUT ZOLVE Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without...
-
Collection Executive
2 weeks ago
Bengaluru, Karnataka, India Sturlite Electric Private Limited Full time ₹ 25,000 - ₹ 3,00,000 per yearJob opening: Collection executiveLanguage : HindiKey Responsibilities:Make outbound calls to customers for overdue payments and follow up on outstanding invoices.Explain outstanding balances, payment terms, and resolve any queries related to bills or dues.Timely circulation & follow up on Cash Discount to the clients as per the term.Negotiate repayment...
-
Operations Executive(Collection)
2 weeks ago
Bengaluru, Karnataka, India V CATCH Full time ₹ 50,000 - ₹ 1,50,000 per yearCompany DescriptionV CATCH operates with Six-Sigma standards supported by a seasoned management team with decades of experience in the BPO industry. The company caters to a wide range of industries including Ed-tech, E-commerce, FMCG, Aggregators, and Real Estate. Based in Bangalore, V CATCH combines cutting-edge technology with state-of-the-art...
-
Collections Executive
4 days ago
Bengaluru, Karnataka, India Pinnacle Teleservices Full timeRequired Qualifications & Skills3+ years of experience in collections, credit control, or receivables management—preferably in CPaaS, SaaS, telecom, or technology sectors.Strong understanding of subscription billing, usage-based billing, and telecom/CPaaS invoicing models.Prior experience handling enterprise/global clients and large-volume...
-
Collection Executive
1 week ago
Bengaluru, Karnataka, India Refyne Full time ₹ 4,00,000 - ₹ 8,00,000 per yearRole & responsibilities:-Collections: Ensure timely recovery of dues, maintain payment records, and follow up via calls or emails for overdue payments.Dispute Resolution: Address user payment disputes and coordinate with internal teams for quick resolution.Account Monitoring: Track payment timelines, escalate delays, and generate overdue reports.Customer...
