
E-Commerce Operations
1 week ago
- Oversee day-to-day operations of the e-commerce platform, ensuring optimal functionality and performance.
- Manage and update website content, ensuring a seamless and user-friendly shopping experience.
- Coordinate with internal departments (inventory, marketing, logistics, customer support) to ensure timely and accurate order fulfillment.
- Track and analyze website performance metrics (traffic, conversion rates, bounce rates, etc.) and suggest improvements.
- Resolve customer service issues promptly and professionally.
- Implement strategic e-commerce initiatives to improve traffic, user engagement, and conversion rates.
- Liaise with logistics partners to ensure efficient delivery and reverse logistics processes.
- Manage marketplace operations (Amazon, Flipkart, etc.), including listings, order processing, and performance tracking.
- Ensure inventory accuracy across website and marketplaces.
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Work Location: In person
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E-Commerce Executive
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Customer Care Executive
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Ecommerce Executive
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Customer Support Executive
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