Desktop Support Engineer L1

2 weeks ago

Agra, Uttar Pradesh, India TP Full time ₹ 1,50,000 - ₹ 28,00,000 per year

Join Teleperformance – Where Excellence Meets Opportunity

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Responsible for providing day-to-day technical support to employees for a range of hardware and software related systems. Responds to and diagnoses problems through discussion with users, which includes trouble shooting, fault rectification and problem escalation. Provides effective and timely resolution of users' problems, queries or complaints. Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.

Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/university degree and approximately 1-2 years of practical professional experience in a particular area. Develops own knowledge, shares best practice and develops relevant/appropriate solutions. Positions at this level are expected to continuously improve the day-to-day activities/processes.

Can be a formal team leader of more junior co-workers and may set day-to-day operational objectives.

Be One of Our People:

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:

If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

  • Senior Desktop Support Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    About UsWe are a global leader in digital transformation, partnering with startups, SMEs, and large enterprises across various industries.Our team of passionate professionals transforms visionary ideas into groundbreaking realities by delivering cutting-edge mobile apps, robust web platforms, and comprehensive IT solutions.We prioritize innovation and...

  • Advanced Desktop Support Specialist

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeWindowsEngineer Full time US$ 90,000 - US$ 1,20,000

    Job DescriptionWe are seeking a skilled Windows Engineer to provide advanced support for desktop environments. The ideal candidate will have strong expertise in Windows troubleshooting, Active Directory, Group Policy management, and experience with SCCM, Intune, and Windows 11.Key Responsibilities:Provide L2 support for Windows desktop issues, ensuring...

  • Desktop Support Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeTechnical Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewWe are seeking an experienced Desktop Support Engineer to join our global IT team. As a key member of our support staff, you will be responsible for providing top-notch technical assistance to our customers across various time zones.Main Responsibilities:Offer round-the-clock technical support for desktops, laptops, and peripherals.Maintain the...

  • Desktop Support Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeDesktopSupport Full time ₹ 90,00,000 - ₹ 1,20,00,000

    We are seeking a skilled Desktop Support Specialist to join our IT team. As a key member of our support team, you will play a vital role in maintaining the reliability and functionality of our organization's IT environment.Your primary responsibility will be to administer Microsoft Intune for endpoint management, providing support for Azure Virtual Desktop...

  • Technical Desktop Support Expert

    1 week ago

    Agra, Uttar Pradesh, India beBeeWindows Full time ₹ 10,00,000 - ₹ 15,00,000

    Desktop Support Specialist Job DescriptionAbout People Prime Worldwide guides customers to achieve outcomes that benefit both business and society by unlocking the value of their data and applications.This role requires a technical specialist to provide round-the-clock support for desktops, laptops, and peripherals. The ideal candidate will have 3+ years of...

  • MES Support Engineer Position

    1 week ago

    Agra, Uttar Pradesh, India beBeeSupport Full time ₹ 10,00,000 - ₹ 20,00,000

    Job Opportunity: MES Support EngineerWe are seeking a skilled MES support engineer to join our team.The ideal candidate will have experience in SQL and programming languages like C#, .NET, and be able to provide L1, L2, and L3 level of technical support.Key responsibilities:Provide technical support for manufacturing systems using SQL and programming...

  • IT - Application Support _ L1

    3 weeks ago

    Agra, Uttar Pradesh, India Tech Tammina Full time

    Job DescriptionIn this role, we are looking for IT - Application Support _ L1, who have good knowledge and experience on intercompany recs, Nostro recs, FO-BO recs, Cash recsExperience in different file schemas and SWIFT messagingResponsibilities- Understand requirements relating to change needs of business and design solution accordingly- Testing of code...

  • Senior Desktop Software Engineer

    2 weeks ago

    Agra, Uttar Pradesh, India beBeeSoftwareDeveloper Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Description:We are seeking a skilled software development professional to spearhead desktop application development with 3-5 years of experience.Key Responsibilities:Architect and develop cross-platform desktop applications using Rust/C++/Python, and frameworks like Tauri/Webview2.Focus on data structures and algorithms (DSA) to ensure efficient system...

  • Expert Technical Support Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeSystem Full time ₹ 6,00,000 - ₹ 10,00,000

    About the RoleAs a key member of our technical support team, you will be responsible for providing expert assistance to end-users, addressing hardware, software, and networking issues in a timely and professional manner.Responsibilities:Provide technical support with a minimum of 0.6 months to 2 years of experience.Develop excellent verbal and written...

  • Desktop Technical Specialist

    1 week ago

    Agra, Uttar Pradesh, India beBeeDesktop Full time ₹ 40,00,000 - ₹ 60,00,000

    Technical Support Position OverviewWe are seeking a skilled professional to provide expert technical support for our organization.This role is ideal for individuals who possess strong troubleshooting and problem-solving abilities, as well as excellent communication skills.The successful candidate will be responsible for ensuring the smooth operation of...