 
						Desktop Support Engineer(Ghansoli
12 hours ago
Dear Candidates,
We are hiring for the position of "Desktop Support Engineer ", Kindly find below details.
Company Name : Rigved Technologies )
Experience Required : 6+Month
Designation : Desktop Support Engineer
Job Location : Mahape, MBP
Mode of Interview : Face to Face
Scope of the Engineer
- Troubleshoot and resolve day to day IT support for Laptop, Desktop, RF HHD, Printers, Network devices. Wifi access points
- IT vendor management. Coordinate with external vendors for IT equipment's and support.
- Need Off-shore Manage service for all the network and other related activities if the on-site engineer needs to escalate to L3 support.
- Laptop, Desktop, server, network devices Licences
- Cloud operation support if it comes in future
- Work independently, providing On-site/Offshore support for client systems
- Provide technical support to customers via phone, email, chat or at site
- Document and track customer issues using a ticketing system.
- Client system Operating system images and deployment for an Industrial client.
- Install Infra components, such as servers, network devices, power supplies, blade enclosures with support of off-shore team
- Support of Email systems.
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