Customer Relationship Executive

15 hours ago


Greater Kolkata Area, India kotak life Full time ₹ 6,00,000 - ₹ 8,00,000 per year

Company Description

Kotak life

Kolkata

Role Description

This is a full-time on-site role located in the Greater Kolkata Area. The Customer Relationship Executive will be responsible for building and maintaining strong relationships with clients, ensuring customer satisfaction, and addressing customer queries and concerns. Additional responsibilities include managing business relationships, acting as a liaison between the company and clients, and identifying opportunities to enhance client engagement. The role requires effective communication to collaborate with internal teams and provide personalized support to clients.

Qualifications

  • Strong skills in Customer Satisfaction and Customer Service to effectively enhance client experience and promptly address concerns
  • Proficiency in Business Relationship Management and Client Relations to build and maintain lasting partnerships with customers
  • Excellent Communication skills, both verbal and written, to interact professionally with clients and team members
  • Ability to work collaboratively in a dynamic and client-focused environment
  • Bachelor's degree in Business Administration, Communications, or a related field preferred
  • Experience in similar roles or industries is an added advantage


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