Customer Relationship Executive

4 days ago


kolkata, India Shriram Life Insurance Full time

Company DescriptionShriram Life Insurance is dedicated to protecting Indian families, especially those vulnerable to financial uncertainty, with life insurance solutions. We focus on providing affordable, high-quality solutions tailored for the average Indian citizen, driven by customer-centricity and technology-led innovation. Our digital solutions like ShriMithra, Astra, ShriA, and Smart Suraksha Card offer seamless service. With a significant commitment to both rural and urban India, 40% of our business comes from rural areas, ensuring financial security reaches every corner. We are rooted in strong core values of integrity and efficiency, with decades of trust and operational excellence.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive located in the Greater Kolkata Area. The Customer Relationship Executive will be responsible for managing business relationships, ensuring customer satisfaction, and delivering exceptional customer service. Daily tasks include handling client relations, addressing customer inquiries, and ensuring effective communication with clients. The role requires proactive engagement with customers and maintaining long-term relationships to enhance overall customer experience.QualificationsCustomer Satisfaction, Customer Service, and Client Relations skillsExpertise in Business Relationship Management and Communication skillsStrong problem-solving skills and ability to handle customer inquiries effectivelyExcellent interpersonal skills and the ability to build rapport with clientsBachelor's degree in Business, Management, or a related fieldExperience in the insurance industry is a plusProficiency in local languages is an advantage



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