Customer Relationship Executive

2 days ago

Kolkata, West Bengal, India ATO (I) Limited Full time

Relationship Executive Responsibilities:

  • Ensuring regular contact with existing clients to maintain our company's presence.
  • Repairing disengaged or fractured relationships.
  • Conducting in-depth needs assessments to better understand each client's requirements.
  • Identifying a range of our offerings that could meet the goals and values of each client.
  • Proposing and deliberating potential solutions in consultation with clients.
  • Prompting clients to upgrade their existing packages and to purchase additional offerings.
  • Settling clients' concerns in a swift and professional manner.
  • Harnessing internal relationships to better address clients' needs and to maximize our profits.

Relationship Executive Requirements:

  • Degree in marketing, finance, communication, or a similar discipline.
  • Prior experience as a relationship executive, ideally in a similar organization.
  • Valid driver's license.
  • Familiarity with CRM software and procedures.
  • In-depth knowledge of effective sales and negotiation tactics.
  • Outstanding verbal and written communication.
  • Ability to forge profound working relationships.
  • Strong interpersonal and collaborative skills.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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