Customer Relationship Executive
4 days ago
Company Description
Tata Capital Limited, a subsidiary of Tata Sons Limited, is a trusted and customer-centric financial services provider. Registered with the Reserve Bank of India as a Core Investment Company, Tata Capital offers a wide range of fund and fee-based financial services under the Tata Capital brand. The company caters to the diverse needs of retail, corporate, and institutional customers across various areas including Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans, and the distribution and marketing of Tata Cards. With over 500 branches across critical markets in India, Tata Capital is well-positioned to serve its extensive customer base.
Role Description
This is a full-time, on-site role located in Kolkata for a Customer Relationship Executive in Digital Sales . The Customer Relationship Executive will be responsible for managing customer satisfaction, building and maintaining business relationships, ensuring excellent customer service, and handling client relations. Daily tasks will involve resolving customer queries, managing communication, and fostering long-term relationships with clients.
Qualifications
- Customer Satisfaction and Customer Service skills
- Experience in Mortgage Minimum 1year
- Strong Communication skills
- Excellent interpersonal and problem-solving skills
- Graduate
- Prior experience in the financial services industry is an advantage
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