Medical Services Manager

18 hours ago

Noida, Uttar Pradesh, India HCL Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role & responsibilities

  • Facilitate ensuring end-to-end clinical and service excellence by the HCL Healthcare doctors and allied clinical staff, with primarily focusing on the clinical quality of the doctors but also covering nurses, dieticians and other paramedic/allied providers.

  • Support the initial evaluation of prospective candidates, including participation in the clinical (technical) round of the recruitment process for hiring doctors.

  • Facilitate the induction of the new-joinee team members, focusing on clinical & service excellence.

  • Plan and conduct post-induction training and other capacity enhancement activities for clinical capacity enhancement and service excellence, based on periodic training need assessments and post-training evaluations.

  • Maintaining good rapport and warm connect with doctors & other team members is crucial, especially during the initial 90 days of their onboarding.

  • Carry out concurrent and onsite monitoring and evaluation; provide supportive supervision; and offer technical insights and support for process improvement. Approximately 25% of the time in this role will be spent traveling to the onsite clinics at various locations.

  • Work closely with internal stakeholders, including those at the Corporate Office and the on-ground clinic teams at various onsite clinics.

  • Liaise with Clients to provide periodic updates, technical support, and other inputs related to clinical and service excellence for the Business of HCL Healthcare.

  • Analyze relevant data; provide technical support and inputs for preparing reports, dashboards & publications; and make periodic presentations to key stakeholders on observations, actions, and further planning and insights

Preferred candidate profile:

Qualification:

Essential: Recognized MBBS degree, or equivalent.

Desirable: A recognized advanced degree such as MBA or post-graduate (PG) qualification in medical / allied discipline (such as health administration, management, training, public health, or research), or equivalent.

Experience-

Minimum 5+ years of experience in Medical Services, Hospital Administration, Quality control, Strategy and Clinical Audits.

  • Manager-Medical Servicing, Contact Centre

    2 weeks ago

    Noida, Uttar Pradesh, India Niva Bupa Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Greetings from Niva BupaDepartment- Customer ServiceDesignation- Manager-Medical ServicingLocation- Noida,59Role & responsibilitiesDevelop and implement long-term strategies to elevate contact centre performance in medical servicing.Leverage medical expertise to enhance customer interactions, ensuring the team is wellequipped with the latest healthcare...

  • Patient Service Representative

    4 days ago

    Noida, Uttar Pradesh, India PrologiQ Business Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionPrologiQ Business Services, a Delaware state registered corporation, has been offering end to end business process management and outsourcing solutions to companies in the US since 2013. Specializing in Mortgage Process Outsourcing, Default and Field Services Management, Payroll and Accounting, Digital Transformation, and Process...

  • Medical Writer

    2 weeks ago

    Noida, Uttar Pradesh, India Skylimit Research Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSkylimit Research Private Limited provides a comprehensive range of clinical, preclinical, and bio/analytical services supporting innovator, biosimilar, and generic drug development programs globally. As an independent, investor-owned, and professionally managed contract research group, we offer scientific leadership, robust quality...

  • Medical Superintendent

    4 days ago

    Noida, Uttar Pradesh, India Dream Care Staffing Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Hiring for Medical Superintendent for reputed Hospital in Noida Qualification :- MBBS is mandatory Interested applicants can directly drop their cv to Ms. Sana) or

  • Medical Servicing- B.Pharm Graduates

    2 weeks ago

    Noida, Uttar Pradesh, India Venture Quest Full time ₹ 2,94,000 - ₹ 3,48,000 per year

    Hiring for Paramedical GraduatesQualification: B.Pharma/ M.Pharma/ D.PharmaHandle Inbound calls related to Healthcare.Resolve customer inquiries and issues.Provide complete information about healthcare/ Medical.Completely Voice process.Both Fresher/ Experience can apply*Candidate should have excellent communication skills**Good knowledge of Medical*Job...

  • Associate/Sr. Associate- Claims Management

    2 weeks ago

    Noida, Uttar Pradesh, India CompuGroup Medical Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Create the future of e-health together with us by becoming an Associate/Sr. Associate- Claims ManagementAt CompuGroup Medical, our mission is to build groundbreaking solutions for digital healthcare. We aim to revolutionize how healthcare professionals produce, access, and utilize information, enabling them to focus on the core value of their work: patient...

  • Medical Coder

    8 hours ago

    Noida, Uttar Pradesh, India UnitedHealth Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

  • Client Servicing Manager

    4 days ago

    Noida, Uttar Pradesh, India DigiLantern Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionDigiLantern, established by two healthcare marketing experts, has quickly made a name for itself in India's healthcare industry. We provide comprehensive solutions to our clients, including Healthcare Website Designing, Web Development, SEO services, Medical Content Writing, Social Media Management, Graphic Designing, and Video Production....

  • Medical Sales Representative

    2 weeks ago

    Noida, Uttar Pradesh, India Cicergrow Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCicergrow Pharmaceuticals Pvt. Ltd. is a progressive pharmaceutical company dedicated to delivering high-quality, research-driven pharmaceutical solutions across a diverse range of therapeutic categories, including anti-infectives, gastroenterology, cardiology, and wellness supplements. With a strong focus on innovation, safety, and...

  • Medical Transcription

    2 weeks ago

    Noida, Uttar Pradesh, India RG Stone Urology & Laparoscopy Hospital Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job DescriptionPOSITION GUIDELINESDocument- Job Description/ Responsibilities**DEPARTMENT : MEDICAL TRANSCRIPTIONPOSITION : EXECUTIVEREPORTING TO : BRANCH MANAGER / HEAD OF THE DEPARTMENTQUALIFICATION : GRADATION / DIPLOMA IN COMPUTERSEXPERIENCE : 1-6 YEARSDRESS CODE : SPECIFIED DRESS CODE WITH I.D. CARDDUTY HOURS : AS PER SCHEDULED REQUIREMENTSJob...