Guest Relation Executive

2 weeks ago

Gurgaon, Haryana, India COSMIC KITCHEN PVT. LTD Full time ₹ 2,40,000 - ₹ 3,00,000 per year

ob Summary:

We are looking for a well-groomed and enthusiastic GRE/GRSE to manage outlet inventory records, greet and assist customers, and drive product sales at our Galleria Market outlet. The ideal candidate will come from a management, sales, or hospitality background and possess excellent communication skills with a customer-first attitude.

Key Responsibilities:

  • Greet and welcome customers, ensuring a positive experience at the outlet.
  • Assist customers in product selection and upselling to maximize sales.
  • Maintain accurate outlet inventory records and ensure stock availability.
  • Handle billing, invoicing, and daily sales reporting.
  • Address customer queries, feedback, and resolve issues promptly.
  • Ensure the outlet is clean, organized, and follows brand standards.
  • Coordinate with backend/operations team for replenishment and stock management.
  • Maintain professionalism in grooming, behavior, and communication.

Requirements:

  • Graduate/Diploma in Management, Sales, or Hospitality (preferred).
  • 0–2 years of experience in customer service, retail, or hospitality.
  • Excellent communication skills (verbal & written).
  • Strong interpersonal and customer-handling abilities.
  • Basic knowledge of inventory handling and sales operations.
  • Presentable personality with proper grooming and etiquette.
  • Willingness to work in a retail/outlet environment with flexible shifts.

What We Offer:

  • Competitive salary and performance incentives.
  • Exposure to sales, customer handling, and inventory management.
  • Growth opportunities within the brand.
  • Professional work environment with training and development.

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

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