
Business Head
2 weeks ago
Link-K Insurance TPA Private Limited, Bangalore
Industry - Health Insurance / TPA
Role - Business Head
Experience - 5 to 7 Years
CTC - 11 to 13 LPA
Preference - Immediate Joiner
Roles & Responsibilities
- Take overall responsibility for the day-to-day management of the branch.
- Responsible for revenue targets of the branch.
- Lead a team of professionals in business development and customer retention and provide guidance to meet excellent customer service expectations.
- Develop and implement strategies to expand the branch's client base and increase revenue.
- Identify opportunities for growth and market penetration while maintaining existing client relationships.
- Maintaining excellent relationship with brokers and insurers
- Liaison with insurance companies and brokers in the smooth service delivery
- Regular client meetings, tracking and reporting to HO
- Attend review meetings of all large clients and ensure renewal of accounts.
- Managing branch expenses and maintaining efficient spend.
- Ensure that the branch operates in full compliance with all industry regulations, company policies, and legal requirements.
- Maintain a high standard of customer service by addressing customer queries, resolving issues, and handling escalations.
- Strive to enhance customer satisfaction, nurture customer delight and thereby loyalty.
- Foster a positive and productive work environment for the branch team.
- Provide leadership, motivation and mentorship to team members to maximize their potential and performance.
- Prepare regular reports on the branch's performance, financials and other relevant metrics.
- Present the reports to top management and participate in strategic planning discussions.
- Identify training needs within the branch and arrange suitable training programs to enhance the skills and knowledge of team members.
- Contant interaction with HO to address escalations.
- Collaborate with other branches, departments, and stakeholders within the organization to achieve overall company objectives and ensure seamless operations.
Interested candidate can send your updated resume to [email protected]
Job Types: Full-time, Permanent
Pay: ₹80, ₹120,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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