business head e-commerce

2 days ago

Bengaluru, Karnataka, India SAANVI CLOTHING PRIVATE LIMITED Full time US$ 90,000 - US$ 1,20,000 per year

Key responsibilities of a Business Head- Ecommerce

The head of eCommerce is responsible for overseeing and managing all aspects of our brand "Envie"'s online sales and digital presence. This includes managing the eCommerce website, driving traffic and sales, managing customer experience, and leading the eCommerce team. Some of the key responsibilities of a head of eCommerce include:

  • Website Management
  • The head of eCommerce is responsible for managing the eCommerce website, ensuring that it is user-friendly, visually appealing, and easy to navigate. They are also responsible for ensuring that the website is optimized for search engines, so that it can be easily found by potential customers.
  • Driving Traffic and Sales
  • The head of eCommerce is responsible for driving traffic to the eCommerce website and increasing online sales. This involves developing and executing marketing strategies, such as paid advertising, email marketing, and social media marketing, to attract new customers and retain existing ones.
  • Customer Experience
  • The head of eCommerce is responsible for ensuring that the customer experience on the eCommerce website is seamless and enjoyable. This includes optimizing the checkout process, providing exceptional customer service, and managing customer reviews and feedback.
  • E commerce Team Leadership
  • The head of eCommerce is responsible for leading the eCommerce team, including hiring and training staff, setting performance goals, and managing budgets.
  • Knowledge of AI Tools

Qualifications:

Candidate should possess a strong set of qualifications and skills mentioned below:

  1. Relevant Education
     – Candidates for the role of head of ecommerce should have a bachelor's or master's degree in business, marketing, or a related field.
  2. Experience-
     Candidates should have a minimum of 5-7 years of experience in ecommerce, with a track record of driving sales and increasing revenue.
  3. Analytical Skills-
     The head of ecommerce should have strong analytical skills and be able to analyze data to make informed decisions and develop effective marketing strategies.
  4. Leadership Skills-
     The head of ecommerce should possess strong leadership skills and be able to manage and motivate a team effectively.

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