Relationship Officer

22 hours ago

Pune, Maharashtra, India Serendipity Corporate Services Full time US$ 90,000 - US$ 1,20,000 per year

We are looking for a highly skilled and experienced Relationship Officer to join our team at Serendipity Corporate Services, located in the IT Services & Consulting industry. The ideal candidate will have 6-9 years of experience.

Roles and Responsibility

  • Develop and maintain strong relationships with clients to understand their needs and provide tailored solutions.
  • Identify new business opportunities and grow existing client relationships through effective sales strategies.
  • Collaborate with internal teams to deliver high-quality services and ensure customer satisfaction.
  • Conduct market research to stay updated on industry trends and competitor activity.
  • Provide exceptional customer service and support to ensure long-term partnerships.
  • Analyze client feedback and implement changes to improve overall relationship management.

Job Requirements

  • Proven experience in relationship management, preferably in the IT Services & Consulting industry.
  • Strong communication and interpersonal skills are essential for building trust and rapport with clients.
  • Ability to work independently and as part of a team to achieve common goals.
  • Excellent problem-solving skills to resolve complex issues and improve processes.
  • Strong analytical and organizational skills to manage multiple tasks and priorities.
  • Adaptability to changing circumstances and priorities in a fast-paced environment.

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