Sales Manager
2 weeks ago
Roles and Responsibilities
1. Sales & Customer Service
- Achieve monthly and annual sales targets.
- Ensure excellent customer service and satisfaction.
- Handle high-value customers and resolve complaints effectively.
- Monitor and guide sales staff performance.
2. Staff Management
- Supervise, train, and motivate sales and support staff.
- Prepare staff duty rosters and ensure adequate shift coverage.
- Conduct regular team meetings to review sales performance.
- Evaluate staff performance and provide feedback.
3. Store Operations
- Oversee day-to-day operations of the showroom.
- Ensure proper display, cleanliness, and organization of jewellery.
- Maintain stock levels and coordinate with the inventory team.
- Manage billing, packaging, and delivery processes smoothly.
4. Stock & Inventory Control
- Monitor daily stock movement and sales reports.
- Verify stock receipts and dispatches.
- Coordinate with the accounts and stock department for reconciliation.
- Prevent stock loss and ensure security of valuables.
5. Marketing & Promotion
- Plan and execute local marketing and festive promotions.
- Maintain good relationships with loyal customers and VIP clients.
- Coordinate with digital/marketing teams for campaigns and events.
6. Administration & Compliance
- Ensure all company policies and procedures are followed.
- Maintain attendance, leave, and performance records of staff.
- Handle documentation and approvals as per company standards.
- Ensure safety, hygiene, and compliance with legal requirements.
7. Financial Responsibilities
- Monitor daily cash collection and bank deposits.
- Review sales, credit, and discount approvals.
- Submit daily/weekly/monthly sales and expense reports to management.
Job Types: Full-time, Permanent
Pay: ₹18, ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
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