Sales Manager

2 weeks ago


Periyar Madurai Tamil Nadu, India Madhavan jewellers Full time ₹ 1,80,000 - ₹ 2,50,000 per year

Roles and Responsibilities

1. Sales & Customer Service

  • Achieve monthly and annual sales targets.
  • Ensure excellent customer service and satisfaction.
  • Handle high-value customers and resolve complaints effectively.
  • Monitor and guide sales staff performance.

2. Staff Management

  • Supervise, train, and motivate sales and support staff.
  • Prepare staff duty rosters and ensure adequate shift coverage.
  • Conduct regular team meetings to review sales performance.
  • Evaluate staff performance and provide feedback.

3. Store Operations

  • Oversee day-to-day operations of the showroom.
  • Ensure proper display, cleanliness, and organization of jewellery.
  • Maintain stock levels and coordinate with the inventory team.
  • Manage billing, packaging, and delivery processes smoothly.

4. Stock & Inventory Control

  • Monitor daily stock movement and sales reports.
  • Verify stock receipts and dispatches.
  • Coordinate with the accounts and stock department for reconciliation.
  • Prevent stock loss and ensure security of valuables.

5. Marketing & Promotion

  • Plan and execute local marketing and festive promotions.
  • Maintain good relationships with loyal customers and VIP clients.
  • Coordinate with digital/marketing teams for campaigns and events.

6. Administration & Compliance

  • Ensure all company policies and procedures are followed.
  • Maintain attendance, leave, and performance records of staff.
  • Handle documentation and approvals as per company standards.
  • Ensure safety, hygiene, and compliance with legal requirements.

7. Financial Responsibilities

  • Monitor daily cash collection and bank deposits.
  • Review sales, credit, and discount approvals.
  • Submit daily/weekly/monthly sales and expense reports to management.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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