Receptionist

**Responsibilities**

**.1. Customer Greeting and First Impressions**
- Warmly welcome all walk-in customers.
- Maintain a friendly and professional demeanor.
- Offer water or seating when needed.

**2. Front Desk Management**
- Maintain the reception area’s cleanliness and organization.
- Answer incoming phone calls politely and redirect appropriately.
- Manage appointments for VIP clients or services like customization.

**3. Enquiry Handling**
- Respond to general enquiries about products, offers, and services.
- Maintain a record of walk-in enquiries and pass it to sales staff.
- Note down customer contact details for follow-up.

**4. Customer Coordination**
- Coordinate with sales executives to connect customers promptly.
- Track waiting customers and ensure they’re attended to quickly.
- Provide tokens or queue system if applicable.

**5. Administrative Support**
- Maintain visitor logs (customer register).
- Issue gate pass or entry slips when required.
- Manage basic documentation, vouchers, or warranty slips at the front desk.

**6. Communication and Follow-Up**
- Make follow-up calls for feedback or reminders (like delivery collection).
- Share promotional offers or festive messages with walk-in customers.

**7. Safety & Etiquette**
- Ensure no customer leaves unattended.
- Report suspicious behavior to the showroom manager/security.
- Maintain confidentiality regarding high-value purchases.

**8. Coordination with Other Departments**
- Communicate customer needs to the sales or repair department.
- Coordinate with billing and packing counters for smooth customer service.**Receptionist - Roles and Responsibilities in a Jewellery Shop1. Customer Greeting and First Impressions**:

- Warmly welcome all walk-in customers.

**2. Front Desk Management**
- Maintain the reception area’s cleanliness and organization.
- Answer incoming phone calls politely and redirect appropriately.
- Manage appointments for VIP clients or services like customization.

**3. Enquiry Handling**
- Respond to general enquiries about products, offers, and services.
- Maintain a record of walk-in enquiries and pass it to sales staff.
- Note down customer contact details for follow-up.

**4. Customer Coordination**
- Coordinate with sales executives to connect customers promptly.
- Track waiting customers and ensure they’re attended to quickly.
- Provide tokens or queue system if applicable.

**5. Administrative Support**
- Maintain visitor logs (customer register).
- Issue gate pass or entry slips when required.
- Manage basic documentation, vouchers, or warranty slips at the front desk.

**6. Communication and Follow-Up**
- Make follow-up calls for feedback or reminders (like delivery collection).
- Share promotional offers or festive messages with walk-in customers.

**7. Safety & Etiquette**
- Ensure no customer leaves unattended.
- Report suspicious behavior to the showroom manager/security.
- Maintain confidentiality regarding high-value purchases.

**8. Coordination with Other Departments**
- Communicate customer needs to the sales or repair department.
- Coordinate with billing and packing counters for smooth customer service.
- Maintain a friendly and professional demeanor.
- Offer water or seating when needed.
- cell 9994590574

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹16,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Language**:

- English (preferred)

Work Location: In person