Tour Consultant

2 days ago

Cochin, Kerala, India 66cce28a-28b4-4e55-8d36-716e06b85907 Full time ₹ 4,80,000 - ₹ 20,80,000 per year

As a Tour Consultant at M&G Holidays, you will be responsible for providing excellent customer service and expert travel advice to clients looking to plan their next vacation. You will work closely with clients to understand their travel preferences and needs, and then design bespoke holiday packages that match their desires.

Key Responsibilities:

  • Consult with clients to understand their travel requirements and preferences.

  • Offer expert advice on destinations, itineraries, and accommodations.

  • Design customized travel packages, including flights, hotels, tours, and excursions.

  • Provide recommendations on local experiences, activities, and sightseeing.

  • Communicate with clients throughout the booking process, ensuring smooth and seamless transactions.

  • Maintain strong relationships with suppliers and partners to ensure the best possible deals for our clients.

  • Stay up-to-date on industry trends, popular destinations, and travel regulations.

  • Handle client inquiries and resolve issues in a timely and professional manner.

  • Meet and exceed sales targets and KPIs set by the company.

  • Ensure all bookings are processed accurately and efficiently in our system.

Requirements:

  • Proven experience in travel consulting, sales, or a similar customer-focused role.

  • Strong knowledge of travel destinations, tours, and accommodations.

  • Excellent communication and interpersonal skills.

  • Passion for travel and delivering exceptional customer experiences.

  • Ability to work independently and as part of a team.

  • Strong attention to detail and organizational skills.

  • Ability to work in a fast-paced environment and manage multiple tasks.

  • Knowledge of booking systems and software is a plus.

  • Fluency in English is a plus.

Freshers can also apply

How to Apply:

Interested candidates are encouraged to submit their CV along with a cover letter outlining their relevant experience. Please apply through the Indeed Platform or share your resume

Job Types: Full-time, Permanent

Pay: ₹15, ₹40,000.00 per month

Work Location: In person

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