Travel/Tour Consultant

3 days ago

Cochin, Kerala, India B2B Travel Agency Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Travel / Tour Consultant (Operations)

Company: B2B Travel Agency India Pvt Ltd (BTA)

About Us:

At BTA, we combine decades of global travel expertise with advanced technology to empower travel businesses worldwide. With partnerships across airlines, hotels, cruises, tours, and car rentals, we provide competitive rates, seamless services, and innovative solutionshelping our partners deliver exceptional travel experiences.

Position Overview:

We are hiring Travel / Tour Consultants (Operations) to manage bookings, handle client requirements, and provide excellent customer support. This is an exciting opportunity for early-career professionals who are passionate about the travel and tourism industry.

Key Responsibilities:

  • Handle client travel requirements including flight bookings, hotel reservations, holiday packages, travel insurance, and cab rentals.
  • Attend and respond to client calls and inquiries with professionalism.
  • Actively engage with customers to understand travel needs and provide customized solutions.
  • Maintain knowledge of travel products, destinations, fares, promotions, and industry trends.
  • Build and maintain strong client relationships with exceptional customer service.
  • Work towards achieving monthly sales and performance targets.
  • Identify cross-selling opportunities for additional services (tours, insurance, add-ons).
  • Collaborate with internal teams to ensure smooth operations and client satisfaction.

Desired Candidate Profile:

  • Graduate / Postgraduate in Travel & Tourism, Hospitality, or related field.
  • 0-2 year of experience in travel / tour consulting / operations.
  • Proficiency in Hindi & English is mandatory
  • Strong communication and interpersonal skills.
  • Travel Indiustry working experience will be an advantage.
  • Passion for travel, problem-solving ability, and customer-first attitude.

Job Details:

  • Job Location: Kochi, Kerala
  • Industry Type: Travel, Tourism & Airlines
  • Department: Operations / Sales & Customer Service
  • Employment Type: Full-Time, Permanent

Why Join Us?

  • Work with a global travel company with exposure to international operations.
  • Opportunities for career growth in the travel and tourism sector.
  • Collaborative, fast-paced, and learning-driven work environment.

Apply Now

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