Client Manager

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.

The Client Manager is responsible for identifying, developing, and maintaining strong relationships with customers in the Manufacturing sector. The role plays a key part in achieving sales targets and delivering value-added solutions by closely collaborating with internal teams.

• Maintain, nurture, and grow relationships with existing clients to ensure long-term cooperation.

• Coordinate with internal departments (e.g., technical, solution, delivery teams) to deliver optimal solutions and services to clients.

• Identify and develop new business opportunities in the Manufacturing sector.

• Prepare and deliver compelling proposals, presentations, and sales pitches tailored to customer needs.

• Monitor market trends, customer needs, and competitor activities to adapt sales strategies accordingly.

• Achieve and exceed assigned sales and business development targets.

• Ensure customer satisfaction and handle any escalations or issues promptly and professionally.

• Bachelor degree or above, major in industrial engineering and other related majors is preferred.

• Minimum 5 years of experience in Sales or Client Management in a B2B environment, preferably related to Manufacturing clients.

• Excellent communication and negotiation skills, able to deal with customer needs independently, and flexibly respond to market changes.

• Understanding of ICT infrastructure, Cloud, software, applications, security, and technology solutions is an advantage.

• Proficiency in English and common office software (MS Office, CRM systems, etc.).

• Customer-centric mindset and a proactive attitude.

• Strategic thinking and ability to identify growth opportunities.

Workplace type:

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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