Team Lead

1 week ago

Mumbai, Maharashtra, India MYPULSE Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Who are we?

We are recruiting @Pulse for UK SME debt payments.

Our specialists have substantial banking and investment experience. As such, we understand how to structure long-term funding that helps businesses grow.

At Pulse, we combine the stability of bank finance with the flexibility and speed of P2P platforms. Were completely transparent, wont mask hidden costs with low interest rates.

We are an exciting expanding company set on growth and maximising our potential to become an exceptional key partner in business.

What are we looking for?

We are looking for a dynamic, forward-thinking individual to join a dedicated team of hard workers with to reach common goals of excellence and achievement.

Responsibilities:

  • Drive performance by identifying areas of weaknesses, recommending solutions, and supporting the collection team to achieve targets
  • Ensure timely allocation of cases to Agents.
  • Ensure the collection efficiency through daily reports and regular reviews with the team.
  • Be accountable for managing team efficiencies, ensuring targets are met.
  • Promote ongoing development of metrics to continually optimise team performance
  • Set targets and develop case specific strategies to recover money.
  • Lead, coach, and develop employees, ensuring a high level of employee commitment and capability through focused collection routines
  • Evaluates / assesses team member performance on a periodic and annual basis.
  • Responsible for monthly and quarterly reporting obligations as defined by the Senior Manager.
  • Will be able to use excel to an intermediate level and have a diligent approach in producing reports
  • Complete checks on critical daily payment tasks to meet business needs
  • Company URL :- Home - Pulse

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