Sales Trainer

2 weeks ago

Mumbai, Maharashtra, India Home Credit Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Role & responsibilities

  • Conduct selling skills, Product, process & policies, Objection handling & Refresher training for RA/SA and DSM.

    •    Conduct On Job Training through various Field Visits, dealer visits, mystery shopping calls across to assess knowledge levels of HCIN Sales Network Team.

    •    Conduct Induction training for Newly Joined staffs across geography

    •    Responsible for driving sales from Non selling POS and convert them into selling category.

    •    Conduct joint field work with sales team to identify knowledge/skill gap and build capability.

    •    Ensure employee activation on e-learning modules & online test certifications for the geography assigned.

    •    Responsible for E-learning attempt & pass rates from Sales Network, DSA network and Partner/RAs

    •    Engage with POS partner during POS visits to understand their requirement and address their queries.

    •    Identify performance gap & drive performance improvement plan for network team.

    •    Initiate employee engagement programs whenever required.

    •    Conduct audit checks at various locations for sales Team on process and report the same.

Preferred candidate profile

  • Corporate culture development
  • Non-money motivation for network
  • Coordinates and supervises the daily activities.
  • Works with minimum supervision within established procedures and practices, conferring with superior on unusual matters.
  • Takes new perspective using existing solutions, best practice and knowledge.
  • Interpreting and ensuring consistent application of organizational policies
  • Coordinates work activities with other team leaders.
  • Responsible for training and development of subordinate staff, estimating personnel needs, assigning work.

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