Sales Trainer

3 weeks ago

Mumbai, Maharashtra, India Grexa AI Full time
Job Title: Sales Trainer

Location: Vashi, Navi Mumbai

Working Mode: On-Site

About Grexa

Grexa is a fast-growing AI-led automation platform that helps local businesses streamline revenue growth, lead management, marketing, and engagement — all in one place. Our mission is to make marketing and operations effortless for small and medium businesses by bringing the power of smart technology into their daily workflows.

About the Role

We are seeking a Sales Trainer who has walked the talk in sales and now wants to enable others to succeed. This role is designed for someone who has hands-on experience in sales (B2C/B2B) and has transitioned into training. You will drive both new hire induction and ongoing refresher sessions for our Sales team. Training content will be focused on product knowledge, sales process, customer conversations, and performance gaps highlighted by our Quality team.

Key Responsibilities

- Conduct new hire onboarding covering sales process, product knowledge, CRM usage, and objection handling.
- Deliver refresher sessions to existing sales teams based on feedback from call audits and quality reviews.
- Design and deliver roleplays, mock calls, and practical sales scenarios to build real-world skills.
- Partner with Sales Leaders and the Quality team to identify gaps and create actionable training interventions.
- Mentor and coach sales reps individually to improve conversion and confidence.
- Track training effectiveness and maintain MIS/reporting.

Requirements

- Prior experience in sales (BDE/BDM/Inside Sales).
- 1 - 3 years of experience as a Trainer/Coach in the sales process
- Strong facilitation skills with a proven ability to engage adult learners.
- Good understanding of sales communication, negotiation, and customer handling.
- Graduate/Postgraduate in any field.

What We Offer

- Platform to shape and upskill high-performing sales teams.
- Exposure to cross-functional collaboration with Sales, HR, and Quality.
- Career growth in L&D and Sales Enablement.

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