Manager - Branch Sales - Freight Forwarding

1 week ago

Chennai, Tamil Nadu, India DP World Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Key responsibilities:

  • Develop and implement effective sales strategies to achieve revenue targets and market share growth.
  • Responsible for meeting and exceeding the sales targets and budget allocations.
  • Map the market and maintain up-to-date intelligence on customers in the region. 
  • Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
  • Conduct market research and stay updated on industry trends.
  • Prepare and present sales forecasts, budgets, and performance reports.
  • Maintain book of business as agreed 
  • Work on Integrated Solutions for Customers 
  • Build and maintain strong relationships with existing customers to ensure high levels of satisfaction and repeat business.
  • Ensure 100% CRM adoption and maintain pipeline as per budget
  • Add new customers as agreed.
  • Focus on DSO and collections 
  • Conduct Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) for critical customers to assess performance and opportunities
  • Develop strong understanding of the business of Critical customers to aid customer retention.
  • Ensure effective communication with Pricing and Operations teams on any opportunities, challenges, and alternative options for improved pricing strategies.
  • Maintain a comprehensive understanding of the Freight Forwarding services, including Air and Sea 
  • Collaborate with internal teams (Pricing, customer service, and finance) to ensure seamless service delivery.
  • Conduct regular client meetings to promote services and address any concerns.
  • Network with internal Business units on information sharing and identifying fresh opportunities for the division.
  • Prepare regular reports on sales performance, market conditions, and customer feedback for management review.
  • Ensure compliance with company policies and industry regulations

Qualifications & Competencies

  • Proven track record of success in Freight Forwarding Sales
  • Ability to analyze market trends and develop effective sales strategies.
  • Minimum 6 years of relevant industry experience
  • Bachelor or MBA degree 
  • Strong Sales Skills including prospecting, negotiations and closing
  • Excellent interpersonal, commercial & communication skills to build & manage profitable business relationships with customers, suppliers & stakeholders. 
  • Self-motivated, Target oriented and Team Player
  • Dynamic writing, presentation, relationship-building, negotiation, and problem-solving skills 
  • Good communication skills in English, Hindi & respective regional language, both oral and written. 
  • This role requires regular travel within the assigned region.
  • The candidate should be proactive and capable of working in a fast-paced environment.

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