Area Service Manager

2 days ago


Kolkata, West Bengal, India AMETEK Full time US$ 90,000 - US$ 1,20,000 per year

Area Service Manager ( SPECTRO BU ) – Eastern Region

Location: Kolkata

Department: Services

Reports To: Regional Service Manager

Job Purpose
To lead and manage the technical service operations in the Eastern region of India, ensuring high-quality post-sales support, customer satisfaction, and revenue growth through service-related activities.

Key Responsibilities

  • Customer Support & Field Service

  • Provide first and second-level technical support for SPECTRO products like ICP, XRF, ARC/SPARK Metal Analyzers etc.

  • Handle on-site service activities including installation, preventive maintenance, repairs, upgrades, and training.
  • Ensure timely resolution of customer issues and escalate complex problems to factory technical teams when needed.

  • Team & Resource Management

  • Supervise and support service engineers in the region.

  • Ensure the team is equipped with necessary tools, documentation, and training.
  • Maintain inventory of service tools and demo units.

  • Service Sales & Revenue

  • Identify and drive service sales opportunities such as annual maintenance contracts, Spare parts and consumables sales, calibrations, and upgrades.

  • Collaborate with regional sales teams to support technical aspects of sales closures.
  • Track service KPIs and ensure performance meets targets.

  • Documentation & Reporting

  • Maintain accurate service records in SFDC and customer interaction reports.

  • Prepare monthly service performance reports for regional review.

Qualifications & Skills

  • Bachelor's degree in Engineering (Electrical/Electronics/Instrumentation preferred).
  • 12+ years of experience in technical service, preferably in Analytical Instrumentation systems.
  • Strong troubleshooting skills using test equipment / Diagnostic SW etc.
  • Excellent communication and customer handling skills.
  • Proficiency in Microsoft Office and CRM tools like Sales Force.
  • Ability to travel extensively within the region.

AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.

AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers' most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit for more information.



  • Kolkata, West Bengal, India Hero MotoCorp Full time

    FunctionIndia BUPay BandE4 to M2RoleAs the Area Manager- Service you will report to Zonal Manager- CE The purpose of the role is1 To ensure customer satisfaction and retention through workshops with state of art infrastructure and complete adherance to processes2 Policies and guidelines set by HMCL and with Balanced Scorecard approach3 Ensure sustainable...


  • Kolkata, West Bengal, India Bajaj Auto Full time

    Job DescriptionThe Area Service Manager is also responsible for the territory service requirements with focus on process/product improvement. The ASM would be a part of the Electric Vision of the company.2. REPORTING RELATIONSHIPSReporting toDirect ReportsDivisional Manager (Service - Urbanite)NIL3. INTERACTION WITH STAKEHOLDERSInternalExternalDirect-...

  • Area Manager

    3 weeks ago


    Kolkata, West Bengal, India Marks and Spencer Full time

    The Area ManagerThe Area Manager is responsible for the day-to-day operational, commercial, and team performance of a defined group of retail stores within an assigned area. The role is execution-focused, ensuring stores meet sales targets, maintain brand and service standards, and operate efficiently with engaged team.Role & Commercial Execution- Drive...

  • Area Manager

    2 weeks ago


    Kolkata, West Bengal, India Sohom Express Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionSohom Express Limited is an established logistics company, offering management of both international and national shipments. With over 150 serviceable locations, the company provides a broad range of opportunities for service. Utilizing state-of-the-art technology, customer service, space control, and reservations, Sohom Express Limited...

  • Area Service Expert

    2 weeks ago


    Kolkata, West Bengal, India beBeeFieldService Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: Area Service EngineerWe are looking for a skilled and experienced Area Service Engineer to join our team. As an Area Service Engineer, you will be responsible for installing and maintaining instruments and systems in a laboratory environment.Key Responsibilities:Install and maintain instruments and systems in a laboratory setting.Provide basic...

  • Area Manager

    2 days ago


    Kolkata, West Bengal, India Medtronic Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeResponsibilities may include the following and other duties may be assigned.Experience of 6-9 years...

  • Area Sales Manager

    2 weeks ago


    Kolkata, West Bengal, India Apollo Telehealth Full time

    Job DescriptionRESPONSIBILITIES:- Will be responsible for managing sales operations and achieving sales targets within a designated geographic area or market segment.- Developing and executing sales strategies to meet or exceed targets.- Building and maintaining relationships with key customers and partners within the assigned area.- Monitoring and analyzing...

  • Area Manager

    4 days ago


    Kolkata, West Bengal, India Bajaj Finance Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Area Manager - B2B Dealer Banker  Job Purpose  This position is open with Bajaj Finance Ltd. Duties and Responsibilities- Engage with channel partners to build and strengthen relationships.- Build distribution for Sales business.- Manage productivity by setting productivity parameters for ASMs/SMs/PSF, monitoring performance against set parameters, and...

  • Area Service Engineer

    2 weeks ago


    Kolkata, West Bengal, India Danaher Full time

    Wondering what s within Beckman Coulter Diagnostics Take a closer look At first glance you ll see that for more than 80 years we ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward Join a team where you can be heard be supported and always be yourself We re building a culture that celebrates backgrounds...

  • Area Sales Manager

    2 weeks ago


    Kolkata, West Bengal, India Tata Capital Full time US$ 60,000 - US$ 1,20,000 per year

    About The Role - Business development, sales & marketing, client servicing.- Maintain relationships with dealers.- Lead generation from local dealers as well as do direct business.- Improving product penetration customer segment wise and pocket wise.- Gathering market intelligence, tracking competitors activities, and providing valuable inputs for fine...