Manager-IT

Client: Multinational diversified electronics manufacturing company

Location: Chennai with Hybrid working (70% Work from Office mode)

About the role:

Our client is looking for an experienced IT Manager to lead a cross-functional technology team responsible for implementing, maintaining, and optimizing IT solutions across Supply Chain, Procurement, Analytics, and Reporting. The role requires expertise in both on-premises and hybrid cloud environments, SaaS platforms, and ERP systems used in supply chain and procurement. The IT Manager will align IT capabilities with business goals, drive innovation, and ensure operational excellence across global manufacturing sites and supply chain operations.

Key Responsibility:

• Lead and manage a team of IT specialists supporting enterprise applications across procurement, supply chain, analytics, and reporting functions in an EMS environment.
• Lead the end-to-end implementation of the functional workstreams (such as Procure to Pay, Sourcing to Contracts, Supplier Relationship Management, etc.), from the start to production delivery.
• Oversee the deployment, support, and optimization of solutions across on-premises infrastructure, cloud environments, hybrid setups, and SaaS products.
• Configure the solution on complex requirements and coordinate the effort with other team members to guarantee project milestones are met.
• Support other team members during the implementation by providing feedback on the design and performing configuration reviews during the sprints.
• Oversee and contribute to the delivery and deployment plan and ultimately guarantee successful deployment to production.
• Transform POC (Proof of Concept) to a winning exercise, from the strategy to the implementation.
• Collaborate with engineering, sourcing, materials management, and finance teams to align IT capabilities with manufacturing supply chain operations.
• Manage integrations between ERP systems, SaaS tools, and custom applications using technologies like APIs, EDI, ETL tools, and middleware.
• Own incident, change, and problem management processes for supported applications, ensuring system uptime, performance, and data integrity.
• Act as the escalation point for complex technical issues and ensure timely resolution by collaborating with cross-functional and vendor teams.
• Define and enforce IT governance, security standards, and compliance across systems and platforms.
• Develop and maintain system architecture, operational standards, and best practices for application as per industry standards.
• Partner with business stakeholders to understand evolving requirements and translate them into IT solutions that deliver value and efficiency.
• Drive roadmap planning, resource allocation, vendor engagement, and IT budgeting to support long-term business goals.
• Promote continuous improvement through automation, process simplification, and user enablement initiatives.
• Mentor team members and foster a culture of accountability, collaboration, and innovation.

Qualifications and Experience:

• Bachelors or Master's degree in Computer Science, Information Technology, or a related field.
• 8+ years of progressive experience in IT, with at least 3+ years in a leadership or managerial role.
• Strong experience managing on-premises, cloud, and hybrid IT environments.
• Hands-on knowledge of SaaS platforms supporting supply chain and procurement (e.g., Ivalua, Ariba, Coupa).
• Solid understanding of manufacturing processes, Sourcing, Procurement, Contracts, Supplier Relationship Management, Invoices, etc. combined with excellent Project Management skills.
• Proficiency with analytics and reporting tools such as Power BI, Tableau, MicroStrategy.
• Strong grasp of integration frameworks including APIs, Web Services, EDI, ETL, and related middleware technologies.
• Experience with IT service management frameworks (e.g., ITIL), and project management methodologies (e.g., Agile, PMP).
• Excellent leadership, stakeholder management, and communication skills.
• Knowledge of compliance standards relevant to electronics manufacturing (e.g.,SOX, ITAR).