Customer Care Representative

6 hours ago

Delhi, Delhi, India Wedding Asia Full time ₹ 80,000 - ₹ 1,20,000 per year

Company Description

Wedding Asia is a premier name in the wedding industry, offering an exquisite range of wedding indulgences since 2006. The collections at Wedding Asia showcase superb craftsmanship by blending modern with traditional and classical with contemporary designs. Our mission is to provide a unified platform for sellers and buyers in the Indian Wedding Industry, making it easier for them to connect without endless searching.

Job Summary:

We are looking for a friendly, empathetic, and solution-oriented Customer Care Representative to join our team. You will be the first point of contact for customers, responsible for resolving inquiries, handling complaints, and ensuring a smooth customer experience across all touchpoints.

Key Responsibilities:

Respond promptly to customer inquiries via phone, email, chat, or social media

Resolve customer complaints and provide appropriate solutions within set time limits

Maintain accurate records of customer interactions and transactions

Follow communication procedures, guidelines, and policies

Collaborate with internal teams to ensure customer satisfaction

Identify and escalate priority issues when necessary

Provide feedback on the efficiency of the customer service process

Stay updated on product knowledge and company policies

Requirements:

bachelor's degree preferred

Proven customer support experience or experience as a client service representative

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Excellent communication and problem-solving skills

Ability to multitask, prioritize, and manage time effectively

Fluency in [Insert Required Languages]

Preferred Skills:

Experience in e-commerce, retail, or tech support

Knowledge of tools like Zendesk, Freshdesk, or Salesforce

Ability to remain calm under pressure and handle difficult situations professionally

  • Customer Care Representative

    1 week ago

    Delhi, Delhi, India Smartway Lighting Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Hiring: Customer Care RepresentativeLocation: Mayapuri, DelhiSalary: ₹15,000 – ₹20,000 (based on interview)Timing: Full-time 10 to 6 pmJob Role:Handle customer calls & technical troubleshootingAttend to new sales inquiriesProvide basic support and customer serviceRequirements:Qualification: Graduate (any stream)Good communication English and...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Waldent Full time ₹ 2,50,000 - ₹ 4,50,000 per year

    Job Title:Customer Care RepresentativeDepartment:Customer SupportCompany:Waldent (Vasa Denticity Pvt. Ltd.)Job Overview:We are seeking ahighly motivated and customer-focused Customer Care Representativeto join our dynamic team atWaldent [Vasa Denticity Pvt. Ltd.]. As a key member of our customer support department, you will play a vital role in ensuring...

  • BPO Customer Care Senior Representative"

    1 week ago

    Delhi, Delhi, India VEDA CARE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description We are looking for a goal-driven and dynamic Sales Executive to drive sales, build client relationships, and contribute to business growth. The ideal candidate should have excellent communication skills, a strong sales mindset, and a track record of achieving sales targets. If you are passionate about sales, customer engagement, and...

  • Manager Customer Care

    1 week ago

    Delhi, Delhi, India FedEx Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Support; Quality Assurance & Support; Workforce Management; Oversee All Representative Activities (Including Coaching & Monitoring with Support of QA Team); All front/ back line CC processes/ all dedicated account desk/ sales solutions support processes; Oversee All Representative Activities (Including Coaching, Calibration, & Monitoring With...

  • M2270: Customer Care Representative

    1 week ago

    Delhi, Delhi, India FedEx Corporation Full time ₹ 1,04,000 - ₹ 3,12,000 per year

    Customer Support; Hub Operations; Account Creation; Basic Process Onboarding; Bookings; Inquiry; Providing Quotes; Complaint Handling; Issue Resolution; Case Management; Service Recovery; Pro-active Prevention; Claims Handling; Escalated Issue Resolution; Enquiry; Enquiries (Ad Hoc); Basic Complaint Handling; Basic Issue Resolution Responsible for the...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Swadeshi Ayurved Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Title:Customer Care ExecutiveLocation:New DelhiJob Type:Full-TimeExperience:Minimum 1 year (Customer Service / E-commerce preferred)Industry:E-commerce / Ayurveda / Consumer ProductsJob SummaryWe are seeking a proactive and customer-focusedCustomer Care Executiveto join our team. The ideal candidate will handle customer care calls, resolve queries,...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India UpLnqq Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Service Representative, located in Delhi, India. The Customer Service Representative will handle day-to-day tasks including responding to customer inquiries, providing support, ensuring customer satisfaction, and managing customer experiences....

  • Customer Care Executive

    4 days ago

    Delhi, Delhi, India HR Hai Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionHR Hai is building a next-generation talent platform designed to make hiring faster, smarter, and more meaningful. With an AI-driven experience, our platform reduces friction on both sides, offering intelligent matching that looks beyond just resumes. It scales seamlessly from high-volume roles to specialized hiring and provides deeper...

  • Customer Service Representative

    1 day ago

    New Delhi, Delhi, India, Delhi Apcurated Couture Full time

    Company Description We suggest you enter details here. Role Description This is a full-time on-site role for a Customer Service Representative, located in New Delhi. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer issues, providing product information, and ensuring customer satisfaction. The role...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Geniehr Solutions Delhi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    should have experience as a customer care Executive. And have min 2 years Experience.