crm possession
2 days ago
Job Summary:
The CRM – Possession Manager will be responsible for managing the possession process at the Dahisar project and later supporting CRM and sales activities at Shatataraka. The role requires ensuring smooth handovers, addressing customer queries, coordinating with internal teams, and overseeing final payment collections.
Key Responsibilities:
· Manage end-to-end possession process, ensuring timely and smooth handovers to customers.
· Resolve customer queries, complaints, and escalations in a professional and timely manner.
· Coordinate with Sales, Accounts, Operations, and Project teams for seamless possession execution.
· Follow up on final payment collections and maintain accurate financial records.
· Maintain detailed CRM records, track interactions, and prepare regular reports for management.
· Post-possession, support Shatataraka project with CRM and sales operations, including lead follow-ups and customer engagement.
· Ensure high customer satisfaction and foster long-term client relationships.
Required Skills & Qualifications:
· –6 years of experience in real estate possession management, CRM, or related roles.
· Proven track record of handling smooth possessions and customer issue resolution.
· Excellent communication, interpersonal, and negotiation skills.
· Strong organizational, multitasking, and problem-solving abilities.
· Customer-centric approach with high attention to detail.
Benefits:
· Opportunity to work with a reputed real estate developer.
· Exposure to both possession and sales/CRM operations.
· Professional growth and development opportunities.
-
crm - possession manager
39 minutes ago
Mumbai, Maharashtra, India Roswalt Realty Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout the Company:Roswalt Realty is a leading real estate developer committed to delivering excellence in project execution and customer experience. We are seeking a dedicatedCRM – Possession Managerto ensure a seamless possession experience for our customers and maintain strong relationships post-possession.Job Summary:The CRM – Possession Manager will...
-
Crm Executive
4 days ago
Mumbai, Maharashtra, India Maverick Group Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJOB DESCRIPTIONCo. Name: Maverick GroupLocation: MUMBAIPosition / Job Title: CRM Executive / OfficerDepartment: Sales & Customer Relationship ManagementReporting to: CRM Manager / Head of Sales / Director CRMJob Summary:To manage and enhance the customer experience post-sales by coordinating with internal teams and clients, ensuring timely documentation,...
-
Manager / Sr Manager CRM - Andheri
7 days ago
Mumbai, Maharashtra, India Puravankara Full time ₹ 6,00,000 - ₹ 18,00,000 per yearPosition: Manager / Sr. Manager CRMLocation: Site OfficeReporting To: SGM CRMQualification: Any Graduate / MBA / Hospitality Graduate Experience: 10+ years in Customer Relationship Management, with minimum 3-5 years in Real Estate CRM/Customer CareRole Overview:Lead customer lifecycle experience from welcome calls to possession and post-handover support....
-
Gyl-Crm Exec M/F(6Lpa)3Yrs
7 days ago
Mumbai, Maharashtra, India Focus Consulting Full time ₹ 6,00,000 - ₹ 18,00,000 per yearEARLIER 9LPA FOR CRM MANAGERJob Title: CRM ExecutiveLocation: Borivali West, MumbaiCompany: Goyal RealtyExperience: 3–4 yearsKey Responsibilities:Manage customer relationships from post-sales to possession, ensuring smooth communication and support.Handle customer queries, complaints, and requests in a timely and professional manner.Coordinate with...
-
Sr. Executive/Assistant Manager CRM
3 days ago
Navi Mumbai, Maharashtra, India Adhiraj Constructions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Profile - CRMCreating customer delight experience while onboarding new customersThorough knowledge of real estate processes of the customer lifecycle from start till endEnsure timely completion of tasks given by head and managementCoordination with bankers, channel partners, internal team, and other departmentsReplying to customers via email, messages,...
-
CRM Manger And Key Account Manger
5 days ago
Mumbai, Maharashtra, India Best Roadways Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per yearJob description.Company Description.Best Roadways Limited is a leading transportation and logistics company with over 40 years of experience, specializing in end-to-end supply chain solutions. Our services include transportation, warehousing, and distribution tailored to meet diverse client needs. Leveraging an extensive network of carriers, warehouses, and...
-
CRM Manager- Real Estate
3 days ago
Mumbai, Maharashtra, India Sugee Developers Full time ₹ 8,00,000 - ₹ 12,00,000 per yearWe are looking for Customer Relation Manager- Real EstateLocation- MulundPrimary Purpose: Manage and lead all the documentation, collection, possession, record keeping of the associated activities that come after a sale is made by a client.A. Key Activities (Critical activities of the job)Effectively manage the entire client service cycle including all post...
-
Mumbai, Maharashtra, India Pall Full time ₹ 6,00,000 - ₹ 12,00,000 per yearBring more to life.Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?At Pall Corporation, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.You'll thrive in a culture of belonging where you and...
-
Backend CRM Executive
2 weeks ago
Navi Mumbai, Maharashtra, India Raheja Universal Full time ₹ 6,00,000 - ₹ 8,00,000 per yearBooking form verification.Maintaining tracker for Demands and raising timely demands.Timely receipt updation.Issue of NOCs, Maintaining Tracker.Application of ROCs, Maintaining Tracker.Timely reminders, cancellation notices to the customers.Preparation Agreement for Sale.Co-ordination with Front end team, Accounts, Finance, Taxation.Scrutinizing Channel...
-
Assistant Sales Manager
2 weeks ago
Mumbai, Maharashtra, India Club Oxygen Full time ₹ 15,00,000 - ₹ 25,00,000 per yearLeads and manages all day-to-day activities related to the Hotel sales function with a focus on building long-term, value-based customer relationships that enable the achievement of Organisations objectives. Works with the management team to create and implement a sales plan addressing revenue, customers and the market for the segment. Hotel Business...