Sr. Executive/Assistant Manager CRM

2 days ago


Navi Mumbai, Maharashtra, India Adhiraj Constructions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Profile - CRM

  • Creating customer delight experience while onboarding new customers
  • Thorough knowledge of real estate processes of the customer lifecycle from start till end
  • Ensure timely completion of tasks given by head and management
  • Coordination with bankers, channel partners, internal team, and other departments
  • Replying to customers via email, messages, etc.
  • Maintaining Updated Master Information Sheet of the Customers & collection Records
  • Ensuring timely collection of payment, following up with customer and banker for the sanction letter
  • Making Agreements, Demands, NOC, and other related documents
  • Handling Possession processes

Skillset/Key traits:

  • Should have good business communication skill-Oral and Written
  • Highly Energetic, helpful, and cordial approach with abilities to meet customer requirements
  • Should have a pleasing personality to interact with customer
  • Should have minimum experience of 3+ years in CRM.
  • Knowledge of customer life cycle process in the Real estate industry.

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