Dialog Flow CX Engineer

2 days ago

Hyderabad, Telangana, India Digital Placement Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Job Summary: We are seeking a talented and experienced Dialog Flow CX Engineer to join our team for the Hyderabad location. The ideal candidate should have 4-6 years of professional experience in Dialog Flow development, with a strong background in natural language processing (NLP), machine learning, and conversational design. As a Dialog Flow Engineer, you will be responsible for designing, developing, and implementing conversational interfaces using Google's Dialog Flow platform.
Key Responsibilities: Conversational Design:
• Design and architect conversational experiences using Dialog Flow for various platforms.
• Develop user-centric and intuitive conversational flows.
• Dialog flow Development:
• Implement and customize Dialog Flow agents for diverse use cases.
• Integrate Dialog Flow with other systems and platforms as needed.
• Natural Language Processing (NLP):
• Work on improving the understanding and response generation capabilities of Dialog Flow.
• Utilize NLP techniques to enhance the accuracy and effectiveness of conversational interactions.
Testing and Optimization:
• Conduct testing and quality assurance of Dialog Flow agents.
• Continuously optimize and refine conversational interfaces based on user feedback and performance metrics.
Collaboration:
• Collaborate with cross-functional teams including developers, UX/UI designers, and product managers.
• Provide technical expertise and guidance on best practices in conversational design and development.
Documentation:
• Create and maintain comprehensive documentation for Dialog Flow projects, including design specifications, integrations, and troubleshooting guides.

Requirements
• BE/BTech/MCA in computer science from a reputed college.
• Proven production level of at least 3 years of experience in chatbot development.
• Proven production level of at least 2 years of experience in Dialog flow CX.
• Project experience of at least 1 year in Python/Java.
• Must have delivered E2E 2-3 projects using Dialog Flow CX.
• Excellent problem-solving and debugging skills.

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