IVR/Dialog Workflow Professional

Job Summary: We are seeking a talented and experienced Dialog Flow CX Engineer to join our team for the Hyderabad location. The ideal candidate should have 4-6 years of professional experience in Dialog Flow development, with a strong background in natural language processing (NLP), machine learning, and conversational design. As a Dialog Flow Engineer, you...

Key Responsibilities:Design, develop, and execute IVR test cases using Cyara tools.Automate functional, regression, and load testing for voice and digital customer journeys.Validate call flows, prompts, speech recognition, DTMF, and customer experience across IVR systems.Collaborate with developers, business analysts, and operations teams to gather...

Overview:We're looking for a hands-on professional to lead transformation for the IT Operations team at PepsiCo through voice automation, AI-driven interactions, and 3CLogic integrations. This role focuses on designing, implementing, and optimizing voicebot and contact center automation solutions that enhance user experience, minimize manual effort, and...

Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest banking and...

VoIP & Telecom Developer (Asterisk/Vicibox/SIP)Company: Universal Response Systems (URS)Location: India (Remote)Department: Engineering Software & QA Software DevelopmentEmployment Type: Full-Time, PermanentRole SummaryURS is building a cloud-hosted, open-source telecom stack from scratch to replace third-party dialers. We need a hands-on VoIP & Dialer...

Job descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest...

SAP Trainer for ABAP, HCM & Success FactorsResponsibilities:Deliver effective classroom training sessions as a Certified TrainerImpart comprehensive knowledge on SAP ABAP workbench functionalities & tools, Dynpro and dialog programming modules to studentsProvide guidance on Monitoring and management of entire Human Resource operations like payroll,...

AEM developer : AEM Guides Keywords AEM Sites & AEM Guides Location : Hyderabad Exp : 7 Years Requirements below are compulsory skills : - Collaborate with business analysts, project managers, and client stakeholders to analyze business requirements and develop tailored AEM technical solutions. - Design, implement, and customize AEM Assets...

Industry & SectorHealthcare — Clinical Support & Patient Services (Healthcare BPO). This role supports patient-facing operations, clinical appointment management, billing inquiries and care coordination for on-site healthcare delivery centres. Location: India — On-site.Primary Title: BPO Operations SpecialistRole & ResponsibilitiesHandle high-volume...

Broad ResponsibilitiesDeveloping and implementation of AEM-based solutions, ensuring high performance, reliability, and scalability and collaborating to integrate AEM components seamlessly.Design and architect AEM solutions based on business requirements, ensuring alignment with industry best practices and our client's IT standards.Creating and customizing...