IVR/Dialog Workflow Professional

7 days ago


Hyderabad, Telangana, India IDESLABS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a skilled professional with 4 to 6 years of experience in IVR/Dialog Workflow to join our team at IDESLABS PRIVATE LIMITED. The ideal candidate will have a strong background in this field and be able to work effectively in a fast-paced environment.

Roles and Responsibility

  • Design, develop, and implement IVR/Dialog workflows to meet business requirements.
  • Collaborate with cross-functional teams to identify and prioritize project requirements.
  • Develop and maintain technical documentation for IVR/Dialog workflows.
  • Troubleshoot and resolve issues related to IVR/Dialog workflows.
  • Ensure compliance with industry standards and best practices.
  • Participate in code reviews and contribute to the improvement of the overall code quality.

Job Requirements

  • Strong understanding of IVR/Dialog workflow principles and technologies.
  • Experience with designing and developing complex IVR/Dialog flows.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work collaboratively in a team environment.
  • Strong communication and interpersonal skills.
  • Familiarity with industry-standard tools and software.


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