IVR/Dialog Workflow Professional

Key Responsibilities:Design, develop, and execute IVR test cases using Cyara tools.Automate functional, regression, and load testing for voice and digital customer journeys.Validate call flows, prompts, speech recognition, DTMF, and customer experience across IVR systems.Collaborate with developers, business analysts, and operations teams to gather...

Multispecialty Surgery Coding – SME (Professional & Facility)Job Summary:We are seeking an experienced Multispecialty Surgery Coding Expert to serve as a Subject Matter Expert (SME) for both professional and facility surgery coding. The SME will provide in-depth knowledge, training, auditing, and guidance on complex surgical coding across multiple...

Job descriptionSome careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.HSBC is one of the largest...

Job Title: Head Contact CentreDepartment: Operations / Customer Experience Reporting To: Director Operations Location: HyderabadRole Summary:The Head Contact Centre at ekincare will lead the end-to-end operations of our contact centre, ensuring seamless customer service and operational efficiency across corporate client employees and diagnostic appointment...

Industry & SectorHealthcare — Clinical Support & Patient Services (Healthcare BPO). This role supports patient-facing operations, clinical appointment management, billing inquiries and care coordination for on-site healthcare delivery centres. Location: India — On-site.Primary Title: BPO Operations SpecialistRole & ResponsibilitiesHandle high-volume...

Broad ResponsibilitiesDeveloping and implementation of AEM-based solutions, ensuring high performance, reliability, and scalability and collaborating to integrate AEM components seamlessly.Design and architect AEM solutions based on business requirements, ensuring alignment with industry best practices and our client's IT standards.Creating and customizing...

Company DescriptionTungsten Automation, formerly Kofax, is the global leader in intelligent workflow automation solutions with a 40-year legacy. Our team comprises 2,200 employees across 32 countries, serving over 25,000 global customers. Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in...

Job Title:Multispecialty Surgery Coding SME (Professional & Facility)Job Summary:We are seeking an experienced Multispecialty Surgery Coding Expert to serve as a Subject Matter Expert (SME) for both professional and facility surgery coding. The SME will provide in-depth knowledge, training, auditing, and guidance on complex surgical coding across multiple...

We are looking for a skilled professional with a strong background in PeopleSoft Financials, specifically with General Ledger expertise. The ideal candidate should have 6-10 years of experience.Roles and ResponsibilityDesign and develop financial applications using PeopleCode and SQL/PSSQL.Implement and manage workflows using Control-M and Unix shell...

Looking for Power Automate Professional to design and deploy workflow automation using Power Platform tools.Must integrate with Office 365 and third-party apps.Experience with Power Apps and Power BI is a plus.