Operations Manager
1 week ago
Job Description – Operations Manager
Job Title: Operations Manager
Location: Remote
Job Type: Full-time
Experience Level: Junior to Mid-Level
Stipend / Salary- ₹3,00,000 - ₹5,00,000 per annum (based on skills and experience) About Paradiso Software
Paradiso Software Pvt. Ltd., a leading provider of eLearning and AI-driven enterprise solutions, is at the forefront of innovation in LMS and SaaS products. With global clients and teams across Sales, Product, Customer Success, HR, and Finance, Paradiso emphasizes growth mindset, customer obsession, and operational excellence.
Role and Responsibilities
- Operational Excellence & Process Management
- Maintain smooth day-to-day operations in coordination with HR, Finance, Admin, and IT teams.
- Develop, implement, and optimize SOPs, workflows, and policies to improve efficiency and reduce overhead.
- Monitor budgets, costs, and resources to ensure operational activities are delivered on time and within budget.
- Cross-Functional Collaboration
- Work closely with HR on recruitment, onboarding, payroll, and exit formalities.
- Coordinate with Finance to ensure accurate reporting, budget adherence, and timely F&F settlements.
- Collaborate with Admin & IT to maintain infrastructure, systems, and tools that enable seamless operations.
- Partner with leadership to support strategic initiatives, restructuring, and cost-saving projects.
- Data & Reporting
- Ensure operational data collection and accurate reporting of KPIs and metrics for leadership.
- Support cost-saving initiatives, efficiency tracking, and dashboards.
- Drive automation and AI-driven improvements to reduce manual work and repetitive tasks.
Required Skills and Qualifications
- 5+ years of proven success in Operations or Business Management roles.
- Strong financial and budget oversight skills.
- Excellent organizational and multitasking abilities.
- Exposure to SaaS / LMS / eLearning operations preferred.
- Strong IT skills (Excel, dashboards, ERP/CRM, database management).
- Bachelor's degree (MBA preferred) in Operations, Business Administration, or related field.
- Ability to manage confidential information and sensitive situations professionally.
Role Benefits
- Exposure to global clients, business stakeholders, and executive management.
- Opportunity to work closely with HR, Finance, Admin, and IT teams on high-impact projects.
- Authority to design, implement, and improve company-wide operational frameworks.
- High learning curve with scope for innovation, AI-enabled operations, and process automation.
- Inclusive work environment aligned with growth, ownership, and innovation.
Job Types: Full-time, Permanent
Pay: ₹300, ₹500,000.00 per year
Benefits:
- Paid time off
- Provident Fund
- Work from home
Work Location: Remote
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