Sales Consultant

9 hours ago

Mumbai, Maharashtra, India Burgundy Brand Collective Full time

Position: Design Consultant:

As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company's product portfolio. This role requires experience in retail of luxury furniture.

Job Requirements:

Delivering an outstanding customer experience:


• Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.


• Attending to walk in customers' inquiries.


• Promoting sales of high-end furniture and lifestyle accessories.


• Guiding customers through the purchasing process, including explaining

product features and benefits, pricing, warranties, and delivery options.


• Responding to customer inquiries, complaints, and feedback promptly,

ensuring resolution to their satisfaction.


• Building and maintaining strong relationships with customers to foster

loyalty and repeat business.

Sales and Business Development:


• Meeting and exceeding sales targets and KPIs set by the management.


• Proactively engaging with customers to drive sales, building customer

loyalty, and increasing market share.


• Building a robust pipeline of potential customers and maintaining an

accurate customer database.


• Identifying opportunities to cross-sell and up-sell products and services to customers.


• Maintaining an up-to-date understanding of market trends, competitor

activity, and industry developments to identify new opportunities for

growth.

Store Operations:


• Ensuring that the store is well presented, and the products are displayed

attractively and prominently.


• Maintaining accurate inventory records and ensuring the store is

adequately stocked.


• Ensuring that the store is clean, tidy, and meets health and safety

standards.


• Providing feedback to the management on customer preferences, product

demand, and store operations to continuously improve the business.

Candidate Qualifications & Skill Requirements:


• Bachelor's degree in architecture or interior Designing.


• 2+ years of experience in retail sales, preferably in luxury furniture

industry.


• Excellent verbal and written communication skills.


• Strong sales and negotiation skills.


• Demonstrated ability to build and maintain strong customer relationships.


• Ability to work independently and as part of a team.


• Strong organizational skills and attention to detail for tracking information

in MIS.

Job Location: Prabhadevi, Mumbai.

Reporting Manager: Boutique Manager

About us:

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Ligne Roset – a luxury French

contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

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