Service Coordinator
19 hours ago
Job Title - Service Coordinator
Experience - 3-5 years of experience in handling OEM/Dealer business, preferably in water purification or a related industry.
Notice period - Immediate joiner / 15 days
Qualification - Bachelor's degree in any field.
Location - Lower parel, Mumbai
Key Responsibilities:
- Respond promptly to OEM/Dealer inquiries regarding water purification spares.
- Prepare and send accurate quotations in line with customer requirements.
- Monitor and ensure the availability of spares by coordinating with the Stores team and process and manage customer orders to ensure timely and accurate order fulfillment.
- Ensure timely dispatch of spares by closely following up with the Stores.
- Track and maintain records of inquiries, quotations, stock, and dispatches. Follow up with Courier services for timely delivery of spares to OEMs/ Dealers.
- Work cross-functionally to address any delays or operational issues.
Accurate utilization of CRM and SAP for managing customer interactions, tracking inquiries, and updating records.
Skills:
- Proficiency in CRM / SAP, Knowledge of MS Office.
- MS Office (Excel, Word).
- Strong communication skills, both verbal and written.
Excellent organizational and multitasking abilities
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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