Guest Service Associate

1 day ago

Delhi, Delhi, India Radisson Hotel Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Do you have an eye for detail, do you want to add the finishing touch to something big? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter where our guests can relax and enjoy the experience

Our Banqueting Team are the final piece of the puzzle and have a natural stylish eye. They are sophisticated hosts and proactively anticipate guests' needs by being in the right place at the right time, delivering first class stunning events of all sizes and ensuring we strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As GSA, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do

Interested then why not say Yes I Can as we are looking for passionate people just like you

Key Responsibilities of the GSA :

  • Supports the smooth running of the banquets department, where all aspects of the guest conference and banqueting service
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the GSA :

  • Experience in banquets beneficial but not essential
  • Hands-on approach with a can-do work style
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry
  • Ability to find creative solutions taking ownership for duties and tasks assigned
  • Personal integrity, with the ability to work in an environment that demands excellence
  • Experience of working with IT systems on various platforms
  • Strong communication skills

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at

INDFOH

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