
Guest Service
1 day ago
Location: New Delhi
Department: Food & Beverage Service
Reports to: Manager
Job Summary:
We are seeking an experienced and customer-focused Food Server with a background in star-rated hotels. The ideal candidate should possess a pleasant personality, professional demeanor, and a passion for hospitality. Flexibility in work timings and a commitment to delivering high-quality guest service is essential.
Key Responsibilities:
- Greet guests warmly and ensure a pleasant dining experience
- Take accurate food and beverage orders
- Serve food and beverages in accordance with established standards and presentation guidelines
- Monitor guest satisfaction and address any concerns promptly and professionally
- Maintain cleanliness and organization of service areas, tables, and workstations
- Coordinate with kitchen and other staff to ensure timely service
- Comply with hygiene, safety, and sanitation standards at all times
Qualifications & Experience:
- Diploma or Degree in Hotel Management or related field preferred
- Minimum 5-8 years of experience as a Guest Service in a 3-5 star-rated hotel or high end fine-dining restaurant
- Excellent communication and interpersonal skills
- Well-groomed with a pleasant personality and decent behavior
- Ability to handle guests with warmth, patience, and professionalism
- Willingness to work on rotational shifts, weekends, and holidays
Work Environment:
- Fast-paced, Guest-focused hospitality setting
- Flexible working hours, including nights and weekends
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