Guest Relation Executive

3 days ago


Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Guest Relation Executive to join our team at Gravity Global Group. The ideal candidate will have 1-3 years of experience in the hospitality industry, preferably in hotels and restaurants.

Roles and Responsibility

  • Manage front desk operations, including handling guest inquiries and resolving issues professionally.
  • Develop and maintain strong relationships with guests to ensure excellent customer service.
  • Coordinate with other departments to ensure seamless guest experiences.
  • Handle complaints and feedback constructively to improve services.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with the team to achieve high levels of customer satisfaction.

Job Requirements

  • Excellent communication and interpersonal skills are required to work effectively with diverse groups.
  • Strong problem-solving skills are necessary to handle challenging situations.
  • Ability to work in a fast-paced environment and prioritize tasks efficiently.
  • Knowledge of hotel management systems and procedures is preferred.
  • A graduate degree in any field is required, along with relevant experience in guest relations or a related field.


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