Reservation Associate
3 days ago
We are looking for a highly skilled and experienced Reservation Associate to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch service to our guests.
Roles and Responsibility
- Manage and coordinate reservations, ensuring accuracy and efficiency.
- Handle guest inquiries and resolve issues professionally and courteously.
- Collaborate with other departments to ensure seamless operations.
- Maintain accurate records of reservations and guest interactions.
- Provide exceptional customer service, exceeding guest expectations.
- Stay updated on industry trends and best practices to continuously improve services.
Job Requirements
- Minimum 2 years of experience in a similar role within the hospitality industry.
- Strong knowledge of reservation systems and procedures.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills with attention to detail.
- Familiarity with hotel management software and systems.
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