Cast Member

21 hours ago

Delhi, Delhi, India Roseate Hotels & Resorts Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Roseate Hotels & Resorts is a collection of seven luxury hotels located in India and the United Kingdom, known for their unparalleled luxury, unique charm, and exceptional hospitality. With a strong emphasis on sustainability and the finest environmental practices, each hotel stands out through award-winning dining experiences, contemporary architecture, and bespoke design. From leisure to business, the brand offers distinct wellness, recreational, and co-working concepts that set new standards in the industry. Roseate Hotels & Resorts is part of the Bird Group, India.

Role Description

This is a full-time on-site role for a Cast Member (Associate) at Roseate Hotels & Resorts, located in New Delhi. The Cast Member will be responsible for delivering exceptional guest services, maintaining high standards of hospitality, and ensuring seamless operations in various departments. Daily tasks include assisting guests with inquiries, supporting the front desk, helping with reservations, and providing a warm and welcoming environment. The role also involves ensuring that all guest interactions reflect the luxury and personalized service synonymous with Roseate Hotels & Resorts.

Qualifications

  • Excellent communication and interpersonal skills
  • Experience in guest services, front desk operations, and reservations management
  • Strong organizational and multitasking abilities
  • Ability to provide a high level of customer service and attention to detail
  • Flexibility to work in shifts and adapt to changing environments
  • Experience in the hospitality industry is a plus
  • Bachelor's degree in Hospitality Management, Tourism, or related field preferred
  • Proficiency in using hotel management software and reservations systems

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