Front Desk Receptionist

1 day ago

Delhi, Delhi, India ORNATO SERVICES PRIVATE LIMITED Full time ₹ 30,00,000 - ₹ 40,00,000 per year

Job Title: Front Desk Associate

Company: Ornato Service Private Limited

Location: Connaught Place, New Delhi

Industry: Hospitality

Age: 20-25 years

Job Summary:

Ornato Service is seeking a professional and customer-oriented Front Desk & Hotel Reservations Associate to join our team. The ideal candidate will have at least 1 year of experience in the hospitality industry, with a minimum of 6 months in a 5-star hotel.

Key Responsibilities:

  • Greet guests warmly and provide a personalized check-in and check-out experience.
  • Handle reservations, room allocations, and special guest requests efficiently.
  • Manage guest inquiries, concerns, and complaints with professionalism and prompt resolution.
  • Maintain accurate records of bookings, payments, and guest information in the hotel system.
  • Coordinate with housekeeping and other departments to ensure guest satisfaction.
  • Process payments, invoices, and billing transactions securely and accurately.
  • Ensure adherence to hotel policies, safety standards, and service protocols.
  • Assist in concierge services such as transportation, dining reservations, and local recommendations.

Requirements:

  • Educational Qualification: Bachelor's degree in Hotel Management (BHM) or equivalent.
  • Experience: Minimum 1 year in the hospitality industry, with at least 6 months in a 5-star hotel.
  • Excellent communication and interpersonal skills.

Benefits:

  • Competitive salary package.
  • Growth opportunities within the hospitality industry.
  • Exposure to a premium work environment in a prime location.

For more information, contact:

Email us at or call

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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