Guest Experience Expert

1 day ago


Delhi, Delhi, India Marriott International Full time ₹ 1,50,000 - ₹ 4,50,000 per year

Additional Information

Job Number

Job CategoryFood and Beverage & Culinary

LocationJW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037

ScheduleFull Time

Located Remotely?N

Position Type Non-Management

POSITION SUMMARY – F&B and Event Service Expert

Our jobs aren't just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests' experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.

Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.



  • Delhi, Delhi, India Marriott International, Inc Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description POSITION SUMMARY Our jobs arent just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They...

  • Guest Service

    5 days ago


    Delhi, Delhi, India Epitome Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: New Delhi Department: Food & Beverage Service Reports to: ManagerJob Summary:We are seeking an experienced and customer-focused Food Server with a background in star-rated hotels. The ideal candidate should possess a pleasant personality, professional demeanor, and a passion for hospitality. Flexibility in work timings and a commitment to...


  • Delhi, Delhi, India Vianaar Homes Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title:Guest Relationship ExecutiveLocation:New DelhiRoles & Responsibilities:Guest Relationship Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory...


  • Delhi, Delhi, India IHG Hotels & Resorts Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.A little taste of your day-to-day:Every day is different, but you'll mostly...


  • Delhi, Delhi, India Naukri Hospitality Jobs Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We are looking for a highly motivated and detail-oriented individual to join our team as a Guest Service Associate in Housekeeping. This role is suitable for freshers with 0-1 year of experience.Roles and ResponsibilityProvide exceptional guest service and ensure customer satisfaction.Maintain high standards of cleanliness and hygiene in guest rooms and...


  • New Delhi, Delhi, India, Delhi Vianaar Homes Full time

    The Guest Relations Executive role is crucial in maintaining our service standards and ensuring guest satisfaction. The key responsibilities for this position include:Managing Guest Interactions: Addressing guest concerns effectively, both pre-booking and post-booking.Inventory Management of Properties: Overseeing the inventory of all property-related items,...

  • Travel Expert

    1 week ago


    Delhi, Delhi, India SHANTI TRAVEL Full time ₹ 10,80,000 per year

    MISSIONAs Travel Expert, your mission is to make French-speaking people travel in India and ensure the success of their experience with our travel agency so they wish to travel with Shanti Travel again in the future.RESPONSIBILITIESSalesHandle inbound enquiries from potential travelers and convert them into bookings.Communicate with operation partners to...

  • Spa Service Expert

    1 week ago


    Delhi, Delhi, India Marriott International, Inc Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description POSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels, these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their...


  • Delhi, Delhi, India Atlys Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Description Atlys' mission is to enable every person on earth to travel freely.At Atlys, we believe that the path to creating a more open world is by making it efficient to travel. Travelers cite visas as the most frustrating pain point, and we're starting by automating that completely. We're looking for talented people who are interested in building the...

  • Astronmer trainee

    4 days ago


    Delhi, Delhi, India Astroport Global Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAstroport Global is the first Space and Astronomy-themed resort and activity center in India and South Asia. Located in a region with the darkest skies in India, it offers breathtaking views of millions of glittering stars. Guests can enjoy evening and night sky observations through modern telescopes, exploring planets, galaxies, and...