Senior Manager Inside Sales

7 days ago

Pune, Maharashtra, India upGrad Full time ₹ 8,00,000 - ₹ 24,00,000 per year

Senior Manager - Inside Sales
is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.

Key Responsibilities :

Team Leadership & Development -

  • Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies

  • Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales division

Sales Strategy & Execution -

  • Collaborate with the leadership team to design and execute sales strategies that align with the company's growth objectives

  • Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence

  • Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceeded

Operations & Process Management -

  • Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams

  • Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance

  • Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocol

Collaboration & Cross-Functional Interaction -

  • Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding

  • Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights

  • Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutions

Data-Driven Decision Making -

  • Analyze sales performance data and provide actionable insights to senior management

  • Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion rates

Ideal Candidate Profile:

Education: Bachelor's degree in any technical field

Experience: Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.

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