Senior Manager Inside Sales

5 hours ago

Pune Maharashtra India, Maharashtra upGrad Full time

Senior Manager - Inside Sales is a strategic leadership role responsible for driving sales performance across their entire team while ensuring operational efficiency, process adherence, and team development. This role requires a seasoned leader with a keen focus on sales strategy, team management, and revenue growth.Key Responsibilities : Team Leadership & Development -- Conduct regular performance reviews, coaching, and development sessions with Sales Managers to ensure continuous improvement in sales processes and strategies- Mentor and develop high-potential team members, ensuring a strong leadership pipeline within the sales divisionSales Strategy & Execution -- Collaborate with the leadership team to design and execute sales strategies that align with the company’s growth objectives- Drive revenue and admissions targets by creating a high-performance culture that fosters collaboration and excellence- Monitor key performance indicators (KPIs) for Sales Managers and their teams, ensuring monthly and quarterly targets are met or exceededOperations & Process Management -- Implement sales processes, guidelines, and best practices to ensure operational efficiency and consistency across teams- Regularly review and optimize workflows, reporting tools, and sales technologies to improve the team's productivity and performance- Ensure accurate tracking and reporting of sales performance through the CRM system, ensuring all teams follow protocolCollaboration & Cross-Functional Interaction -- Work closely with the marketing, product, and customer success teams to create a seamless experience from lead generation to customer conversion and post-sales onboarding- Provide feedback to the product and marketing teams to drive course improvement and the development of new offerings based on customer insights- Participate in leadership meetings to share team performance updates, discuss challenges, and propose solutionsData-Driven Decision Making -- Analyze sales performance data and provide actionable insights to senior management- Use data to forecast sales performance, identify areas for growth, and develop strategies to improve conversion ratesIdeal Candidate Profile:Education: Bachelor’s degree in any technical field Experience: Minimum of 7-10 years of experience in sales, with at least 5 years in a leadership role managing teams in a fast-paced, target-driven environment, preferably in EdTech or E-learning.

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