Inside Sales Manager

7 hours ago


Pune Maharashtra India, Maharashtra upGrad Full time

Position Overview:As an Inside Sales Manager, you will play a crucial role in harnessing business opportunities through proactive conversations, relationship-building, and delivering effective sales strategies.Key Responsibilities:Lead Generation & Management: Identify and qualify potential leads from various channels.Oversee the CRM system for effective lead management and reporting.Sales Execution: Reach out to potential students, understanding their educational needs, and suggesting suitable courses. Achieve and exceed monthly and quarterly sales targets.Team Collaboration: Work closely with the marketing department to align sales strategies.Share insights and feedback from clients to the product team, aiding in course improvement and creation.Sales Training & Development: Assist in training new inside sales representatives, ensuring they are well-versed with upGrad's offerings.Continually enhance sales skills, product knowledge, and industry understanding to drive sales performance.Customer Relationship Management: Establish and maintain strong relationships with potential and existing customers. Ensure smooth transition of customers from the sales phase to the onboarding process.Desired Skills & Experience:Bachelor's degree in Business, Marketing, or related fields.3+ years of experience in inside sales, preferably in the Edtech or E-learning industry.Strong interpersonal skills with an aptitude for building rapport with clients.Proficient in CRM software and other sales-enhancing technologies.Exceptional verbal and written communication skills.Ability to multitask and manage multiple leads simultaneously.Understanding of the Indian education landscape will be an advantage.


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