Channel Manager

2 weeks ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Channel Manager-Agri Business Group (ABG)-Marketing Branches Operations

Channel Manager:

Grade-M7

  1. Key Responsibilities:
  • Business Development & Target Achievement
  • Monitor daily/weekly/monthly performance of branches against set targets.
  • Drive new customer acquisition and cross-selling of relevant products.
  • Implement marketing and customer acquisition campaigns to support business growth.
  1. Branch Engagement & Enablement
  • Act as a bridge between product teams and branch banking teams to ensure smooth delivery and implementation of strategies.
  • Provide product training, refresher modules, and on-ground support to branch teams.
  • Facilitate lead management, campaign tracking, and ensure conversion of leads to business.

3. Portfolio Management & Deepening :

  • Focus on improving book size, product holding per customer, and customer activation.
  • Analyze branch portfolio health , initiate reactivation campaigns.
  • Drive customer segmentation and offer appropriate solutions to enhance wallet share.

4. Governance, Compliance & Quality

  • Minimize errors and rejections by strengthening process awareness at branch levels.
  • Conduct periodic audits, mystery shopping, and implement feedback mechanisms.

5. MIS & Review

  • Publish branch-wise performance MIS and dashboards for leadership visibility.
  • Prepare monthly and quarterly review decks and participate in performance reviews.
  • Use data analytics to identify gaps and growth opportunities.
Experience LevelMid Level
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