
Customer Service Officer
7 days ago
Job Title: Customer Support Executive
Location: Work From Office
Process: Voice / Non-Voice (Inbound & Outbound)
Shift: Rotational
Working Days: 6 days/week
Week Off: 1 rotational off
Salary: ₹18,000 – ₹24,000 per month
Eligibility Criteria:
- Education: Graduate candidates only (Freshers & Experienced both can apply)
- Good communication skills in English and Hindi
- Basic computer knowledge required
Roles & Responsibilities:
- Handle inbound and outbound calls/chats in a professional and courteous manner
- Assist customers with queries, complaints, and service-related issues
- Provide accurate and timely information to ensure customer satisfaction
- Maintain records of customer interactions in the system accurately
- Escalate unresolved concerns to the relevant department promptly
- Meet daily/weekly performance targets and follow company guidelines
Job Type: Full-time
Pay: ₹14, ₹24,000.00 per month
Benefits:
- Provident Fund
Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Location:
- Bhopal, Madhya Pradesh (Required)
Work Location: In person
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