Customer Relationship Officer

2 days ago

Bhopal, Madhya Pradesh, India Infiniserve IT Solutions Inc. Full time ₹ 1,20,000 - ₹ 3,00,000 per year

Job Title: Relationship Officer – MSME / Housing Loan

Employment Type: Full-time

Salary & Benefits:

  • CTC: Up to ₹25,000 per month (based on experience and last CTC)
  • Additional Benefits: Fuel Allowance + Mediclaim + Term Insurance

Qualification:

  • Graduation (Any Stream) – Mandatory

Experience:

  • Minimum 1 year of relevant experience in MSME / LAP / Housing Loan / Mortgage Loan products.
  • Candidates must currently be working in these product lines.
  • Exposure to Affordable MSME / Affordable LAP / Affordable Housing Loan is mandatory.

Key Responsibilities:

  • Source and acquire new customers through Direct Market Sourcing (DST model).
  • Identify and onboard potential clients for MSME Loans / LAP / Housing Loans.
  • Handle complete documentation, credit profiling, and loan processing.
  • Ensure adherence to company policies and credit guidelines.
  • Maintain strong relationships with customers and channel partners.
  • Achieve assigned sales targets and maintain portfolio quality.

Eligibility Criteria:

  • CIBIL Score: Minimum 700.
  • Age Limit: Up to 30 years.
  • Candidates currently employed in MSME / LAP / Housing Loan products only.
  • Not eligible: Candidates from Personal Loan, Credit Card, Unsecured Loan background, or Freshers.
  • Employment Gap: Maximum 4 months (for non-working candidates).
  • Candidates must be willing to join on a similar CTC if currently unemployed.

Desired Skills:

  • Strong understanding of MSME / LAP / Housing Loan products and documentation.
  • Excellent knowledge of loan sourcing mechanisms and direct sales operations.
  • Good communication and interpersonal skills.
  • Ability to achieve business targets under pressure.

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Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Application Question(s):

  • How soon you can join If Selected?

Experience:

  • Home loan: 1 year (Required)
  • Loan officer: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

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