Customer Relationship Executive
4 days ago
Job Summary:
We are looking for a dynamic and results-driven B2B CRE to join our solar energy sales team. The ideal candidate will be responsible for initiating contact with potential business clients, explaining our solar products/services, and setting appointments or generating qualified leads for the sales team. This role requires excellent communication skills, persistence, and a basic understanding of the solar or renewable energy sector.
Key Responsibilities:
- Make outbound calls to prospective B2B clients from provided leads or databases.
- Explain solar products, services, and benefits to potential clients in a clear and persuasive manner.
- Qualify leads based on the company's sales criteria.
- Schedule meetings or demos for the field sales team with decision-makers.
- Maintain detailed records of calls, interactions, and customer information.
- Follow up on previous interactions to nurture leads.
- Meet daily, weekly, and monthly call and lead generation targets.
- Coordinate with the sales and marketing team for smooth lead handoff.
- Stay updated with industry trends, competitor offerings, and solar technology basics.
Requirements:
- Proven experience in telecalling, telesales, or inside sales .
- Female Preferred
- Prior experience in the solar or renewable energy sector is a strong plus.
- Strong communication and interpersonal skills.
- Ability to handle rejection and remain motivated.
- Basic understanding of solar energy systems and their business benefits.
Preferred Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 0–3 years of experience in sales or telemarketing.
- Strong negotiation and persuasion skills.
Key Performance Indicators (KPIs):
- Number of calls made per day/week
- Number of qualified leads generated
- Conversion rate from call to lead
- Follow-up effectiveness
Job Type: Full-time
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
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