Front Office

4 days ago

Bhopal, Madhya Pradesh, India Naukri Hospitality Jobs Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Front Office - Guest Service Associate to join our team at Pride Hotel. The ideal candidate will have 2-5 years of experience in the hospitality industry, with a strong background in guest service.

Roles and Responsibility

  • Manage front office operations, ensuring seamless guest check-in and check-out processes.
  • Provide exceptional customer service, responding to guests' queries and resolving issues promptly.
  • Coordinate with other departments to ensure efficient room preparation and issue resolution.
  • Maintain accurate records of guest interactions, transactions, and preferences.
  • Develop and implement effective strategies to enhance guest satisfaction and loyalty.
  • Collaborate with the front office team to achieve high levels of customer satisfaction and meet business objectives.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or hospitality setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of front office software and systems, with the ability to learn new technologies quickly.
  • Strong attention to detail, maintaining accuracy and quality in all aspects of work.

*Note - Job has been sourced from social media platforms/other public websites.

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